Order Admin Clerk

6 days ago


Cape Town, South Africa West Coast Personnel Full time
Are you an experienced professional with a passion for customer service? Join a dynamic team as a Order Admin Clerk, where your skills in sales and manufacturing will shine

Qualifications & Experience
  • Grade 12 or equivalent
  • 35 years of experience in a customer service or internal sales support role
  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Email) and CRM systems
  • Bilingual in English and Afrikaans
  • Experience with ERP systems is essential
  • Basic knowledge of export processes is an advantage
  • Experience in the sales and manufacturing industry
  • Ability to thrive in a fast-paced, high-pressure environment
  • Strong team player who can also work independently
  • Excellent analytical skills with high attention to detail
  • Outstanding written and verbal communication abilities
  • Capable of handling challenging situations with professionalism
  • Strong numerical proficiency and technical savvy
  • Exceptional organizational and time management skills

Key Duties and Responsibilities:
Sales Order Processing:
  • Accurately capture sales orders within specified deadlines
  • Invoice orders and ensure timely dispatch
  • Process export orders, including necessary documentation
Daily Order Management:
  • Follow up on production and import orders, providing feedback to customers
  • Manage blanket orders and export preparations
Customer Interactions:
  • Handle walk-in customers and process quotations efficiently
  • Ensure timely responses to quotation requests
  • Process payments for quotations and cash sales
Remuneration Package:
Competitive basic salary of R12,135.00
Pension plan
Voluntary medical aid options available
8am to 5pm from Monday to Thursday and 8am to 3pm on Friday
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