Specialist: Employee Relations
Found in: Talent ZA 2A C2 - 2 weeks ago
A global workplace solutions company that offers a wide range of diverse talent management solutions has an opportunity for a customer-oriented Specialist: Employee Relations in Durban
To provide specialist advice and support related to employee relations; continuously improving the quality, service and associated work outputs, contributing to and advising on procedures and processes that are in alignment with established practices, policy and labour legislation.
- 3 - 5 years relevant experience
- Bachelor`s Degrees and Advanced Diplomas (Business, Commerce and Management Studies)
- Accountable for the improvement of quality, service and desired work outputs, advising on procedural and process improvements; enabling adherence to a set framework of policies and procedures
- Proactively identify process-related operational problems, determine cause and effect recommend improvements to solve issues based on previous experience and understanding of the context of the problem
- Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to an area of specialisation
- Gather information related to specialisation activities; collate and integrate into written reports for assessment or appraisal and present as input to managerial reporting or decision making
- Implement, manage and enable fair employee relations practices, to enable workforce delivery related to business objectives
- Maintain current knowledge of related government rules and regulations, including all applicable Labour laws and regulations, to ensure adherence to compliance and meet reporting requirements
- Collaborate with different business areas to provide employees with knowledge and awareness of relevant laws,associated regulations as well as requirements
- Identify, diagnose, recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective
- Provide training and development related to Labour law processes and the application of internal policies to line management and HR practitioners
- Represent area of responsibility at the Bargaining Council and with associated CCMA processes to effectively resolve disputes
- Support the management in resolving employee disputes, through consultation and act as a mediator to harmonise working relations
- Monitor and advice clients on the industrial or employee relations environment
- Advise on adherence to the application of labour legislation,conditions of employment and other related industrial matters and highlight potential risks
- Represent the organisation in conducting client specific union and employee-related negotiations, facilitating a favourable outcome for the organisation
- Ensure client-specific reporting and trends analysis for all ER activities to enable comprehensive report submission to the team and the senior manager
- Ensure support to clients are executed within agreed client specific SLAs
- Comply with risk and governance policies, implement and provide subject matter feedback to enhance the development of processes applicable to an area of specialisation
- Implement, evaluate, monitor and realign area specific processes,advising on compliance and delivery within the context of specified legislation
- Support and advise business with the aim of mitigating litigation risk across impacted operational areas
- Adhere to financial controls,governance and compliance policies and processes throughout an area of specialisation,contributing to cost efficiency
- Participate in best practice forums and contribute positively to own and operational knowledge improvement related to HR utilisation associated with an area of specialisation
- Making recommendations for guidelines and requirements in support of the change specific to an area of specialisation
- Motivate,coach and develop direct reports, ensuring continuous development of human resources
- Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery
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