Specialist: Employee Relations

3 weeks ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

The purpose of the role is to optimise and deliver business performance and effectiveness between employees and Absa Relationship Banking Cluster by managing and maintaining a positive work environment, addressing workplace issues, and promoting open communication and cooperation between all parties, including recognized unions and Absa Group Employee Relations. To advise business and employees on Labour related issues, highlighting the risks to the business and employees alike whilst ensuring that fair and equitable employee relations outcomes are achieved.

**Job Description**:
Key Accountabilities:

- Employment Relations (ER) Strategy - Involved in the implementation of the employee relations strategy for the Cluster, aligned to the HC Function strategy.
- Monitors and reports on specific ER outcomes and overall trends that impact on the ER strategy and the business decisions.
- Grievances and conflict -ensure that matters are managed fairly, consistently, speedily and efficiently.
- Disciplinary cases - ensure that matters are managed fairly, consistently, speedily and efficiently.
- Monitors and advises to provide site capability and deliver processes to effectively implement all ER/IR policies and processes, including creating awareness thereof.
- Restructuring - Plays a prominent advisory role to the organization as it pertains to proposed restructures/operating model reviews impacting structures. In partnership with relevant internal experts, create toolkits and templates that support business in the process. Ensure that, where required, appropriate consultations with Unions are managed timely and efficiently.
- Maintains effective working relationships across the organization.
- Continuously and proactively monitor labour relations climate and identify risks and strategies to mitigate the risk.
- Provide advice on all labour related matters and represent the organization at relevant forums, e.g., CCMA
- Facilitate compliance with all labour legislations, Regulations, Code of Practice and relevant laws as developed via case law, from time to time.
- Research and explain laws and legal affairs concerning employment to managers, supervisors, and employees.
- Build ER capability across the HC Function community and broader stakeholder groups.
- Collaborate with relevant stakeholders in the Bank to ensure a seamless and efficient Employee Relations dispensation.
- Advise and train the HC Function community and people managers in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develop further training as needed and support the training and development requirements for the community.

Minimum requirements:
**Education**:

- Degree in Industrial Relations or Human Resource Management (NQF6).
- Postgraduate degree in Employee Relations or Labour Law is advantageous.

Preferred Experience:

- Minimum 5 years of relevant ER experience including exposure to the broader HR environment including resourcing, talent management, performance management, learning and reward.
- Experience in ER reporting and presentations.
- Knowledge and understanding of the relevant acts and bodies (e.g., Labour Relations Act; BCEA; EEA; Disciplinary procedures; trade union consultation)
- Knowledge and experience of CCMA/Bargaining processes.
- Ability to function independently and under pressure.
- Knowledge of contemporary industrial relations dynamics, case law, labour legislation, trends and trade union matters
- Experience of working within unionized environments within the financial services industry or similar.

Knowledge and Skills:

- Strategic Thinking.
- Conflict resolution and problem-solving skills.
- Litigation and drafting skills are essential
- Strong negotiations skills
- Manage organizational change
- Business ER process modeling
- Microsoft Excel and PowerPoint expertise
- Learning solution content development
- Influence and decision-making skills essential
- Employee Engagement and socialization at various level of the organization

Behaviours:

- Applies market and business insights in order to drive organizational objectives.
- Effectively works with others to achieve shared goals.
- Creates and plans an environment that fosters and nurtures a culture of creativity which drives success.
- Strategic thinking and planning, focusing on the long-term goals and objectives of the organization.
- Develops plans and prioritizes initiatives that align to the organizational goals and objectives.
- Understands and navigates dynamics created by processes, systems and people.
- Assesses and improves the efficienc

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