Team Lead: ITSM Operations

**Industry**: Operates in a variety of sectors, including commodities, marine and offshore, industry, certification and consumer products. **Requirements**: - Qualifications relevant to the position - Valid driver’s license & own a reliable vehicle. - Must be willing to travel from time to time. - Minimum 3-5 years’ experience in a Management/Team...

Job Title: Team Lead: ITSM OperationsTo lead the business/customer facing IT service management operations team by providing IT products and services to the clients end users across the organisation, enabled by effective technology, data, processes and practices to deliver excellent services to business customers.Key Responsibilities:Manage IT support,...

To lead the business/customer facing IT service management operations team by providing IT products and services to the clients end users across the organisation, enabled by effective technology, data, processes and practices to deliver excellent services to business customers. Experience 8 years experience managing IT support, services, and key...

**Responsibilities**: - Configure and customize ITSM tools to meet client requirements. - Develop and maintain scripts, workflows, and automations within ITSM Tool. - Collaborate with cross-functional teams to implement and integrate ITSM solutions. - Analyse and troubleshoot configuration and scripting issues. - Provide technical guidance and support to...

Job Summary: We are seeking a highly experienced IT Operations Team Lead to lead our business-facing IT service management operations team at Baraka IT Solutions (Pty) Ltd.About the Role:Lead the IT service management operations team to deliver excellent services to our business customers by providing IT products and services enabled by effective technology,...

Job SummaryWe are seeking a highly skilled and experienced Operational Team Lead to join our team at RTT. As an Operational Team Lead, you will be responsible for overseeing the performance compliance of contracted drivers in assigned stores/clusters to ensure quality of outputs of functional operations in accordance with client service level agreements,...

About us, purpose, experience and qualifications **about us**: **purpose**: - This role will manage the Counterparty Operations team responsible for Standard Settlement Instructions (SSI), Static Reference Data (SRD) and portfolios.**experience and qualifications**: - Experience with systems such as golden source, calypso or murex - Previous experience in...

**Service Management Platform build and support** - Manage the build, support, and continuous improvement of - IT Service management platform capabilities - Telecommunications service management platform capabilities - Customer service management platform capabilities - Employee service management platform capabilities - Collaborate with business analysts in...

Job Title: Team Leader: Care OperationsAbout the Role:We are seeking a highly skilled and experienced Team Leader to join our Care Operations team at Palesa Mbali Group. As a Team Leader, you will be responsible for leading a team of professional staff to ensure the effective management of financial and clinical risks through the application of scheme rules...

About the RoleWe are seeking a highly skilled and experienced Team Manager to lead our Underwriting Operations team. As a key member of our Operations division, you will be responsible for ensuring that service levels are met across all available channels, identifying and solving problems, and driving service delivery through high-quality and timely...

**Responsibilities**: - Lead and manage a team of operations professionals, providing guidance, support, and mentorship to ensure individual and team success. - Develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity. - Oversee the farming operations, including crop planning, seed selection, planting,...

Job SummaryWe are seeking a highly skilled and experienced Operational Team Leader to join our team at RTT. As an Operational Team Leader, you will be responsible for overseeing the performance compliance of contracted drivers in assigned stores/clusters to ensure quality of outputs of functional operations in accordance with client service level agreements,...

Job DescriptionJob Title: Operational Team LeaderJob Summary:We are seeking an experienced Operational Team Leader to oversee the performance compliance of contracted drivers in assigned stores/clusters. The successful candidate will ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating...

Job Title: Operational Team LeaderJob Summary:We are seeking an experienced Operational Team Leader to oversee the performance compliance of contracted drivers in assigned stores/clusters. The successful candidate will ensure quality of outputs of functional operations in accordance with client service level agreements, standard operating procedures, and...

{"Job Title": "Team Lead", "Job Description": "Job SummaryWe are seeking a highly skilled Team Lead to join our team at Salt Employee Benefits. As a Team Lead, you will be responsible for ensuring the day-to-day management of a team of Agents, providing coaching and mentoring to ensure quality of delivery meets the appropriate standard.Key...

**Essential Skills Requirements**: - Basic knowledge of ITIL and ITSM processes such as Problem-Incident-Change management. - Familiarity with ITSM Suite. - Basic understanding of Scrum methodologies. - Proficiency in using Confluence, Jira, and Bitbucket/GitHub. - Deep expertise in storage technologies and modern solutions. - In-depth knowledge of both...

**Requirements**: - Collaboration with service providers, suppliers, and other consultants in - Group Digital Technology to design, develop, and implement required solutions in ServiceNow - Provision of value-based assessments and workshops to facilitate in maximizing business outcomes from ServiceNow software - Handling of escalations, incidents, problems,...

Action and resolve IM (Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise and lead tasks PM (Problem Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required Assist user departments in drafting system requirement documentation based on business...

Pronto Labour Team is seeking an experienced Site Manager with a background in engineering to lead our edible oil manufacturing site. Key responsibilities include: * Leading a team of personnel to ensure efficient site operations * Developing and implementing strategic plans to improve site performance * Managing site finances and resources to...

Job Title: IT Team LeadWe are seeking an experienced IT Team Lead to join our team at Network Recruitment. The successful candidate will be responsible for leading our IT team and overseeing the implementation of various projects.Key Responsibilities:Manage and lead the IT team to ensure the successful delivery of projectsOversee the implementation of IT...