Operations Team Lead: Merchant Services Expert
1 week ago
Operations Team Lead: Merchant Services Expert
About the Role:We are seeking an experienced Operations Team Lead to oversee our Merchant Services Operations team. As a key member of our team, you will be responsible for coordinating risk mitigation and services provided to our merchant network.
Key Responsibilities:- Lead the Merchant Services Operations team in Johannesburg Office
- Apply and enforce specialist vetting and legislative rules to ensure compliance
To be successful in this role, you will require:
- 2-3 years' experience in a leadership or management role within operations and/or risk mitigation environment
- Experience in delegating tasks, quality assurance, and validating work
- 5 years' experience in banking or risk mitigation role
The ideal candidate will hold a relevant tertiary qualification in Banking or Business Management.
Skills and Knowledge:- Sound knowledge of the risk mitigation environment, including relevant legislation and regulations
- Understanding of credit bureau scores and customer service principles
- Excellent communication, interpersonal, and relationship management skills
- Strong business acumen and planning skills
R1 200 000 - R1 500 000 per annum, depending on experience.
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