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Technical Customer Engineer

3 months ago

East London, South Africa Execustaff Recruiting Services Full time
Responsibilities:
  • Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes. 
  • Analysing existing systems and operations and developing preventative maintenance strategies. 
  • Identifying potential problems and notifying the relevant stakeholders in a timely manner. 
  • Monitoring processes, workers, and methods, and developing plans for increased efficiency. 
  • Conducting required research and developing best practices. 
  • Coordinating with other Engineers and crew members to ensure quality products are completed on schedule. 
  • Performing quality control on all projects, writing reports, and making recommendations for improvement. 

Knowledge: 
  • Grade 12 
  • A+ 
  • N+ 
  • Basic knowledge of Microsoft products â Outlook, Word, Excel, Access, Internet Explorer, Windows OS 
  • Basic knowledge of LAN/WAN connectivity 
  • Good knowledge of Desktops, Laptops, Printers, Network copiers, NICâs 
  • Communication skills (verbal and written) in English. 
  • Negotiation and presentation skills 
  • Attention to detail and methodically. 
  • Problem solving and analytical skills. 
  • Ability to perform under pressure. 

Skills: 
  • Ability to use Desktops, Laptops, Printers, Fax machines. 
  • Ability to use Backup systems. 
  • Deploy of new equipment 
  • Updating infrastructure 

Attributes: 
  • Reliable vehicle to visit customers.
  • Detail orientated. 
  • Task focused. 
  • Proactive. 
  • Disciplined. 
  • The incumbent will be required to have valid driversâ license and own reliable transport. 
  • This position requires working overtime when required. 
  • The incumbent is required to be available for standby support when scheduled. 
  • Clear credit record 
  • Clear criminal record