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Networks and Telecommunications Technician

4 months ago

Roodepoort, South Africa Armstrong Appointments Full time

Our client based in Wetevredenpark are currently seeking the skills of a Networks and Telecommunications Technician

Main job function

  • Providing a comprehensive support of both data and voice communications infrastructure for all business units
  • Diagnosing data and voice connectivity problems and provide 2nd level support as needed
  • Ensuring that all data and voice infrastructure are maintained.
  • Assisting with the implementation of new projects.
  • Ensuring that voice and data communications systems meet the business requirements
  • Effective management and administration of telecommunications systems.
  • Managing third level support provided by vendors.
  • Providing support for contact centre operations.

Qualifications

  • A three year IT Diploma or recognised industry certification

Criteria

  • 5 years experience in the configuration, installation and support of switches and wireless access points as well as digital, analogue, SIP, VoIP telephony systems and contact centres
  • Good understanding of switching and routing functionality
  • Understanding of IP version 4 addressing structure and the OSI networking model.
  • Good understanding of LANs and WANs, both traditional and software defined.
  • Good knowledge of data communications concepts such as latency, packet-loss and jitter.
  • Ability to use command-line tools and monitoring tools to troubleshoot networks.
  • Knowledge of networking media such as copper, fibre-optic, microwave, mobile and satellite.
  • Understanding of security elements such as certificates, encryption and VPNs.
  • Basic project management skills
  • Ability to effectively communicate with broad base of end users.
  • Customer service orientation, good verbal communication skills, self-starter, results driven, energetic, committed approach to helping users, punctuality and effective time-management.

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.