Network Support Technician

4 months ago


Roodepoort, South Africa CFAO Full time

**General information**:
**Join our CFAO MOBILITY Division **

**MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS**

Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.

Our Offer includes the complete automotive offering, including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

We looking for a **NETWORK SUPPORT TECHNICIAN M/F **based **:South Africa**

**Minimum Requirements**:

- ** Grade 12/ equivalent.**:

- ** Good verbal and written communication and literacy skills in English and Afrikaans.**:

- ** Clean criminal record.**:

- ** A valid, unendorsed driver's license with the appropriate vehicle codes.**:

- ** Proven experience working as a Network Support Technician or in a similar role.**:

- ** Solid understanding of network protocols, including TCP/IP, DNS, DHCP, and SNMP.**:

- ** Experience with network hardware and software.**:

- ** Familiarity with network monitoring and management tools.**:

- ** Strong knowledge of network security principles and best practices.**:

- ** Excellent problem-solving and analytical skills, with the ability to diagnose and resolve complex technical issues.**:

- ** Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment.**:

- ** Relevant certifications (e.g., CompTIA Network+, Cisco CCNA).**

**Profil Request**:
**Key Duties and Responsibilities**:

- ** Install, configure, and maintain network hardware and software, including routers, switches, firewalls, and wireless access points.**:

- ** Monitor network performance, security, and availability, and take proactive measures to address issues and prevent downtime.**:

- ** Troubleshoot network connectivity issues, including LAN, WAN, and VPN connections, to identify and resolve root causes.**:

- ** Configure and maintain network protocols, IP addressing, and routing tables to optimize network performance and reliability.**:

- ** Implement and manage network security measures, including firewalls, intrusion detection systems, and VPNs, to protect against cyber threats.**:

- ** Perform network capacity planning and bandwidth management to support the organization's growing needs.**:

- ** Collaborate with other IT team members to plan and implement network infrastructure projects and upgrades.**:

- ** Provide technical support and troubleshooting assistance to end-users and other IT staff as needed.**:

- ** Document network configurations, procedures, and troubleshooting steps to ensure knowledge sharing and continuity of operations.**:

- ** Stay up to date with emerging technologies and best practices in network support to ensure the continuous improvement of IT services.**:

- ** Any ad hoc admin/ other responsibilities as and when required.


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