Current jobs related to Consultant, Client Success - Johannesburg - Visa

  • Sr. Consultant, Client Success

    4 weeks ago

    Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Client Success Manager

    4 weeks ago

    Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Associate Client Success Manager

    4 weeks ago

    Johannesburg, South Africa Dimension Data Full time

    We are looking for a Junior Client Success Manager who is product, business, and technically savvy, and possesses a strong drive for business and client results. The ideal Junior Client Success Manager should be able to create and deliver value by engaging with clients, maximize client value, intelligently position Dimension Data NTT Software Lifecycle...

  • Customer Success Consultant

    4 weeks ago

    Johannesburg, South Africa PRR Recruitment Services Full time

    **Customer Success Consultant needed Implementation - Hybird - Rneg** 2 years of experience in Technology Consulting and or Training Role Understanding HR Tech and Related technologies Excellent communication skills Degree or diploma is essential Stable track record with implementations. Deliver high Quality training services to clients in the...

  • Client Success Associate

    4 weeks ago

    Johannesburg, South Africa Agency Growth Team Full time

    Do you LOVE serving clients, and helping businesses grow and scale to new heights? Are you eager to work with independent business owners, create long-lasting relationships, and be rewarded for your skills, time, and accomplishments? Are you ready to push clients forward, consult heavily on their day-to-day achievements and help them scale to successful new...

  • Client Success Manager

    3 weeks ago

    Johannesburg, South Africa Pressure Washing Marketing Pros Full time

    **Do you thrive on building strong client relationships and driving exceptional results? Are you passionate about guiding clients to success, ensuring their goals are met, and being the trusted face of a team that delivers consistent, proven outcomes?** At **Pressure Washing Marketing Pros**, our niche focus and proven processes ensure consistent,...

  • Client Consultant

    3 weeks ago

    Johannesburg, South Africa RENACIDO EMPORIA Full time

    **Job Title**: Client Consultant **Location**: Johannesburg, South Africa **Remote Working**: Remote working not available We are seeking a highly motivated Client Consultant to join our team. As a Client Consultant, you will be responsible for managing and developing relationships with our clients, understanding their business needs, and providing them...

  • Customer Success Consultant

    3 weeks ago

    Johannesburg, South Africa TransUnion Full time

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: About TransUnion: TransUnion is a global information and insights company which provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people in more than 30 countries. We call this Information for Good®. TransUnion is...

  • Lead Client Success Manager

    1 day ago

    Johannesburg, South Africa Praekurement (Pty) Ltd Full time

    As a Lead Client Success (CS) Manager you will be responsible for leading a team that’s responsible for ensuring that the experiences, services and products that HELM delivers to its Clients are world-class. You will act as the strategic partner, manager and guide to both our internal teams, and to our Client, their teams and other external...

  • Client Success Associate

    3 weeks ago

    Johannesburg, South Africa Sand Tech Holdings Limited Full time

    **ABOUT US** Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035. Fuelled by this, our mission is to create work opportunities for millions of Africa's youth and solve the world's shortage of technology talent. Our company SAND has 450+ staff members from 48+ countries...

  • Client Solutions Consultant

    6 days ago

    Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

    Client Solutions ConsultantKontak Recruitment, an Accounting Recruitment Agency, is assisting a client to find a Client Solutions Consultant for their office in Melrose Arch, Johannesburg. The ideal candidate will have experience with client relations and technical support.The successful candidate will work closely with clients to provide technical guidance...

  • Client Success Manager

    2 weeks ago

    Johannesburg, South Africa Impact Six Full time

    Looking for a lucrative career where you can work on your relationship-building and problem-solving skills while supporting small businesses? Join our team at Impact Six and make a difference in the world of Med Spas, Skin Clinics & Aesthetics! NOTE: This is NOT a Med Spa position - this is a digital marketing Client Success Manager Position. As a Client...

  • Client Success Manager

    4 weeks ago

    Johannesburg, South Africa MPRTC Full time

    As the Client Success Manager / Customer Service Consultant, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction with the company's services and products. You will be required to lead a team of customer service representatives and provide strategic direction to ensure customer success and...

  • Customer Success Consultant

    3 weeks ago

    Johannesburg, South Africa Inoxico Full time

    SEEKING**:Customer Success Consultant** FOR: Full-Time Position MISSION STATEMENT: Inoxico is emerging as a leading provider of data on companies in Africa. Our customers primarily use this data to assess credit risks with their trade partners or to check if their suppliers are above board. In this exciting data space our researchers, analysts, and...

  • Client Success Manager

    6 days ago

    Johannesburg, Gauteng, South Africa Ogilvy Group Full time

    Ogilvy Group is seeking a Client Success Manager to oversee the success of our retail sector clients.Main ResponsibilitiesClient Partnership:Cultivate long-term partnerships with senior client contacts.Develop and execute tailored strategies to meet client objectives.Conduct regular check-ins and provide expert advice to ensure client satisfaction.Team...

  • Client Success Specialist

    6 days ago

    Johannesburg, Gauteng, South Africa Clickatell Group Full time

    About UsClickatell Group is a leading provider of messaging and payment products. Our mission is to provide innovative solutions that help businesses connect with their customers and drive revenue growth.Job DescriptionWe are seeking a highly skilled Client Success Specialist to join our team. As a Client Success Specialist, you will be responsible for...

  • Client Success Manager

    4 weeks ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Client Success Associate

    6 days ago

    Johannesburg, Gauteng, South Africa Energy at Work Full time

    Job SummaryWe are seeking an experienced Onboarding Specialist to join our team. As the first point of contact for new clients, you will be responsible for ensuring a seamless onboarding experience that sets the tone for a successful partnership.Key ResponsibilitiesDevelop and implement effective onboarding plans tailored to each client's needsEducate...

Consultant, Client Success

1 month ago

Johannesburg, South Africa Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Consultant, Client Success is an individual contributor responsible for owning the holistic post-sale Client Services operational relationship for applicable clients and providing operational support and assistance in growing clients’ business. The Consultant is a trusted client advocate and works proactively with their client portfolio to enable new capabilities, manage geographic expansion, and promote product adoption.

This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance. Working in conjunction with Account Team members from Sales and Product, you will proactively drive Client Success outcomes in alignment with Visa’s business agenda as detailed in the Sales Account Plan. The individual will also define and deploy client support and service implementation strategies, including automated tools and capabilities to enhance the client experience, that drive value for our clients and support Visa’s strategy.

This role serves as a functional specialist, located in Johannesburg and reporting to Tracy Bolton VP for CS SSA

**Responsibilities include**:

- Support and/or oversee the implementation of new Visa products the Client purchases by coordinating key Client and Visa teams to expedite implementation readiness activities and steer the client toward getting faster time to value and maximize adoption of deployed products.
- Ensure Client operational goals and success metrics for their overall Visa product landscape are understood.
- Build and sustain a client advocate status with key client stakeholders by proactively executing against forward looking Client Success Plans, in alignment with the Account Team, to track client specific outcomes including a client’s adoption and performance of Visa products purchased.
- Participate in the design and delivery of initiatives to improve client adoption of products and use of Visa’s self-tools.
- Stay current with the latest payment processing trends, Visa solutions and technologies to provide a good Client experience and generate new sales leads as solutions to identified client pain points.
- Support development of client education and training materials (including webinars) to communicate new Visa Rules, essential mandates, Visa Business Enhancement Releases and/or upcoming changes to ensure client readiness and service compliance.
- Support and/or lead periodic operational reviews with clients and Visa stakeholders.
- Act, on an ad-hoc and as needed basis for applicable clients, as the escalation point for managing significant issues and major incident/crisis responses.
- Proactively identify and drive opportunities to optimize client performance by monitoring client health and liaising with specialist Visa teams as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
**Qualifications**
- Analytical skills to prepare and summarize data into business solutions and provide sound analysis
- Able to communicate complex technical terms and/or processes in business language tailored to client
- Self-starter able to achieve results as part of an effective team (across countries and time zones)
- Able to effectively prioritize and multi-task under deadlines
- Experience using standard Microsoft Office tools (e.g., Excel, PowerPoint, Word)
- Experience representing technical and/or business issues and solutions to influence audiences at multiple levels of an organization
- Knowledge of the payment industry (i.e., trends, threats, competitors, regulatory environments)
- Certifications or qualifications in Client/Customer Success, project management or related areas of practice and expertise.
- Basic to intermediate proficiency in the following skills:

- Building client relationships - Build credibility and create trust-based relations; partner with clients to build their business
- Becoming customer centric - Listen to and prioritize customer needs to drive value reali