Application Support Agent

4 days ago


Johannesburg, Gauteng, South Africa Qetello Holdings Full time

**Application Support Agent Job Description**

Qetello Holdings is recruiting for an Application Support Agent to join our team. The successful candidate will be responsible for providing technical support to customers, identifying trends in customer issues, and recommending proactive solutions or process improvements.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Diagnose and troubleshoot software, hardware, and network connectivity issues.
  • Escalate complex issues to appropriate teams for further investigation and resolution.

Required Skills and Qualifications:

  • Matric.
  • CompTIA A+, CompTIA Network+ (or similar) Support/call center certifications.
  • Minimum 1 year experience on an application support desk.

Benefits:

  • Rewarding salary range of R 20 000.00 – R 30 000.00 CTC per month.
  • Opportunity to work with a leading claims administrator in Johannesburg North.

  • Application Support

    2 weeks ago


    Johannesburg, Gauteng, South Africa Letshalo HR Services Full time

    Purpose of the job:Provide application support for all applications within the group. This includes providing user access, user support, managing and or resolving the application issues that arise across a business within the agreed SLAsKey Responsibilities include but not limited to the following:Possessing knowledge of operating systems, devices,...


  • Johannesburg, Gauteng, South Africa FOUR POINT 0 Full time

    Electrical distributor looking for a Customer Support Agent to join their organisation.POSITION INFO :Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches.Responsibilities :Understand customer needs through their journey, from first contact to pre-sales...


  • Johannesburg, Gauteng, South Africa Praesignis Full time

    The company Praesignis is seeking a skilled Microsoft Application Developer to fill a key role in their team. The ideal candidate will possess expertise in Power Apps, Power Platform, and Power Virtual Agents.ResponsibilitiesDevelop and implement Power Apps solutionsMaintain and optimize Power Platform environmentsCreate and manage Power Virtual Agents...


  • Johannesburg, Gauteng, South Africa Professional Career Services Full time

    Job OverviewWe are seeking a skilled Application Support Specialist to join our team at Professional Career Services. As an experienced technical professional, you will provide critical support for our applications, systems, and databases.


  • Johannesburg, Gauteng, South Africa ADvTECH Full time

    Job title : Application Support SpecialistJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries System Support & Troubleshooting/ System Monitoring & Performance OptimizationProvide day-to-day application support for HR platforms (Fresh Service / SAP) ensuring system functionality and...


  • Johannesburg, Gauteng, South Africa Bayportsa Full time

    Join to apply for the Affordability Review Agent role at Bayport Financial Services.Job title: Affordability Review AgentJob Location: Gauteng, JohannesburgDeadline: March 28, 2025ROLE PURPOSEAn Affordability Review Agent is responsible for examining loan applications for completeness, accuracy, or conformance to business standards. The Affordability Review...

  • Sales Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa Vukheta Risk services Full time

    Are you an ambitious and motivated individual with a passion for sales? We are on the lookout for exceptional Sales Agents to join our high-performing team and drive success in selling insurance products through our call center.Position: Sales Agent - Short term InsuranceLocation: Ferndale, RandburgKey Requirements: Self driven and motivated with willingness...


  • Johannesburg, Gauteng, South Africa ADvTECH Full time

    Job title : Application Support Tech EdJob Location : Gauteng, JohannesburgDeadline : April 21, 2025Quick Recommended LinksJobs by Location Job by industries  Applications Implementation, Support & MaintenanceProvides business application support to users on escalations for relevant system/s Provides support to end users responding to issues related to...

  • Sales Agent

    2 weeks ago


    Johannesburg, Gauteng, South Africa Vukheta Risk services Full time

    Are you an ambitious and motivated individual with a passion for sales? We are on the lookout for exceptional Sales Agents to join our high-performing team and drive success in selling insurance products through our call center.Position: Sales Agent - Short term InsuranceLocation: Ferndale, RandburgKey Requirements: Self driven and motivated with willingness...


  • Johannesburg, Gauteng, South Africa Qetello Holdings Full time

    Job Title: 1st Line Support Agent and TrainerTogether with our client, a leading claims administrator in Johannesburg North, we are recruiting for a 1st Line Support Agent and Trainer who will be responsible for providing efficient and effective technical support to customers as well as onboarding of new practices and going on-site to train the users on...


  • Johannesburg, Gauteng, South Africa Rhenus Logistics Full time

    Main Purpose: Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes.Key Responsibility Areas:Provide optimized Level 1 support to users within EMEA region;Assist users with matters relating to Business Applications;Manage, prioritize, and multi-task to resolve...


  • Johannesburg, Gauteng, South Africa Rhenus Logistics Full time

    Main Purpose: Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes. Key Responsibility Areas: Provide optimized Level 1 support to users within EMEA region; Assist users with matters relating to Business Applications; Manage, prioritize, and multi-task to...


  • Johannesburg, Gauteng, South Africa Rhenus Logistics Full time

    Systems Administration, Integration Development Projects, aligning systems and operational processes, optimising, and streamlining operational processes.Key Responsibility Areas :Provide optimized Level 1 support to users within EMEA region;Assist users with matters relating to Business Applications;Manage, prioritize, and multi-task to resolve tickets...


  • Johannesburg, Gauteng, South Africa Sybrin Full time

    Role Overview:Responsible for routine troubleshooting and debugging of code faults in the Sybrin software performing critical functions within corporate customer environments. Responsible for maintaining great customer service relationships and upholding the SLA between Sybrin and our customers. Responsible for proactive, preventative maintenance on critical...

  • Call Center Agent

    7 days ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...


  • Johannesburg, Gauteng, South Africa Bayport Financial Services Full time

    Job title : Affordability Review AgentJob Location : Gauteng, JohannesburgDeadline : March 28, 2025Quick Recommended LinksJobs by Location Job by industries ROLE PURPOSEAn Affordability Review Agent is responsible for examining loan applications for completeness, accuracy or conformance to business standards. The Affordability Review Agent will assess loan...

  • Call Center Agent

    3 weeks ago


    Johannesburg, Gauteng, South Africa Malaji Specialised Services Full time

    Malatji Specialised Services is currently looking for a call center Agent, you will be responsible for answering incoming calls from customers who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information.Call Center Agent Job Responsibilities and Duties:Answer incoming...

  • Rental Agent

    1 day ago


    Johannesburg, Gauteng, South Africa Sheldon Recruitment and Selection Full time

    We are seeking a Rental Agent for a permanent role based in Fourways, Gauteng.POSITION INFO:The successful applicant would be responsible for, but not limited to:Canvassing for new residential and commercial rental properties.Listing and marketing of residential and commercial rental properties.Conducting viewings at available properties.Tenanting available...

  • Sales Agent

    5 days ago


    Johannesburg, Gauteng, South Africa Pivot Africa material Full time

    Direct message the job poster from Pivot Africa MaterialPivot Africa Material is a distributor and wholesaler specializing in Black Mamba Sealants, HBF/RTV, Super Glue, Satin, Spray Paint, Aerosol, Hot Melt Glue, Thread Locker, Wood Glue, and Tapes.Role DescriptionThis is a contract hybrid role for a Sales Agent at Pivot Africa Material. The Sales Agent will...

  • IT Helpdesk Agent

    1 week ago


    Johannesburg, Gauteng, South Africa Thecapital Full time

    IT Helpdesk Agent - The Capital Support OfficeJoin to apply for the IT Helpdesk Agent - The Capital Support Office role at The Capital Hotels, Apartments & ResortsJob title: IT Helpdesk Agent - The Capital Support OfficeJob Location: Gauteng, JohannesburgDeadline: March 27, 2025DescriptionThe main purpose of this role is to offer first line helpdesk and...