Reservations Manager
2 days ago
Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits.Experience required:Experience leading a Reservations Team for at least 5 years for an inbound tour company/destination management companyExcellent knowledge of Southern and East AfricaMS Office, Tourplan and WetuDuties include:Maintain excellent customer/client relationships Deliver on and exceed sales targets as per business expectations Monitor the quoting and operational accuracy of the teamEnsure operational excellence dailyMonitor workload distribution Oversee quotation checks and conduct spot checks, as well as create cost and margin awarenessGuide the team to achieve goals Build up and maintain a high level of motivation and team spiritBe approachable and supportive Demonstrate an understanding of the concepts cost, profit, net and gross selling pricesBe aware of our competitors’ productsTravel occasionally on educational and familiarization trips to Southern Africa, report back and provide training to the teamDemonstrate excellent communication skills and customer careSupport the decision-making process of management by giving input
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Reservations Manager
7 months ago
Cape Town, South Africa Crayon Full time**How you'll role** As the Reservations Manager in the reservations department, your role is crucial in overseeing reservations, optimising occupancy, maximising revenue, and providing an outstanding guest booking experience. This position demands excellent organisational abilities, a deep comprehension of sales tactics, and efficient team and leadership...
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Reservations Manager
7 months ago
Cape Town, South Africa Totalstay Full timeThe Reservations Manager plays a pivotal role in managing reservations, ensuring optimal occupancy, revenue maximization, and delivering an exceptional guest booking experience. This role requires strong organizational skills, a keen understanding of sales strategies, and effective team / leadership management. **This is an extremely guest-centric...
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Reservations Manager
1 day ago
Cape Town, South Africa Belmond Full timeBelmond's collection of unique hotels, trains, river cruises, and safari lodges make for some of the world's greatest travel adventures, and as Reservations Manager, you will play a key role in helping us provide exceptional experiences to our guests at our beautiful Lodges in Botswana. **Responsibilities**: - Oversee and manage reservations operations,...
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Reservations Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Reservations Manager** **International Hotel Group Cape Town** **R30 145 CTC** New opportunity as Reservations Manager with an international hotel group at one of their iconic 5* properties based in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the...
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Reservations Manager
1 day ago
Cape Town, South Africa Belmond Management Full timeBelmond's collection of unique hotels, trains, river cruises, and safari lodges make for some of the world's greatest travel adventures, and as Reservations Manager, you will play a key role in helping us provide exceptional experiences to our guests at our beautiful Lodges in Botswana. RESPONSIBILITIES - Oversee and manage reservations operations, working...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal Hospitality...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - Urgent Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal...
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Reservations Manager
3 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeReservations Manager International Hotel Group Cape Town New opportunity as Reservations Manager with an international hotel group based at one of their iconic properties in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the Revenue team implementing pricing...
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Reservations Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full timeHospitality and Outdoor - New Vacancy - Reservations Manager Luxury Hotel - Cape Town, Western Cape Our client, a luxury hotel in Cape Town, is seeking an exceptional Reservation Manager, to provide exceptional service to their clients and provide phenomenal leadership to the reservations team. **Requirements**: - Matric essential - Diploma in...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeAn experienced accommodation Reservations Manager is sought to oversee all accommodation reservation functions across multiple properties to ensure an engaged, happy and motivated team, efficient room booking, optimal room rates, and maximum occupancy. Ensure a frictionless process and guest experience of the entire pre-arrival stage during the guest journey...
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Reservations Manager
7 months ago
Cape Town, South Africa Belmond Full timeAs a Reservations Manager at Mount Nelson, A Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will lead the reservations team to deliver highly quality and efficient service, ensuring that every guest has an exceptional reservations experience. If you’re looking...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full time**Hospitality and Outdoor - New Vacancy - Reservations Manager** **Hospitality Company - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Grade 12 certificate - 2 years’...
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Reservations Manager
7 months ago
Cape Town, South Africa Belmond Management Full timeAs a Reservations Manager at Mount Nelson, A Belmond Hotel, you are part of a team that enhances guest experiences through personalized handling of reservation requests. In this role, you will lead the reservations team to deliver highly quality and efficient service, ensuring that every guest has an exceptional reservations experience. If you’re looking...
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Reservations Manager
1 week ago
Cape Town, South Africa Totalstay Full timeAbout the job **Responsibilities**: Handle inbound reservations making regular bookings Manage processes involved with the profiles of arriving guests and ensures they are updated on system. Deal with agent or guest complaints relating to bookings. Build and initiate relationships with trusted corporate/leisure partners and agents Maintain agent...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeOversee all accommodation reservation functions across multiple properties to ensure an engaged, happy and motivated team, efficient room booking, optimal room rates, and maximum occupancy. Ensure a frictionless process and guest experience of the entire pre arrival stage during the guest journey and includes efficient and effective payment collection of...
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Reservations Manager
7 months ago
Cape Town, South Africa The Roberts Connexion Full timeA 5* property seeks to hire a suitably experienced and qualified Reservations Manager. **Scope**: - To ensure that the highest standard of performance and service is achieved when reserving accommodation and additional services. - To manage the Junior Tour operator team - To ensure that guests receive an exceptional guest experience that goes beyond their...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA City Centre Four Star Hotel and Conference centre is looking for a dynamic individual to join their reservations team in capacity of Reservations Manager. - Minimum Matric or an equivalent qualification. - Computer Literate with skills in Excel & Word. - Fluent in English & Afrikaans. - High initiative/self-starter/proactive and can anticipate...
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Reservations Manager
1 day ago
Cape Town, South Africa HotelJobs.co.za Full timeGroup Reservations Manager, based in Gardens Cape Town. **Main Duties**: - Follow up on all bookings again if you don’t receive confirmation/cancellation - Answer all cellphone enquires as well as WhatsApp messages are answered on the shop cellphones. - Populate Dineplan with bookings - Make note of any booking notes stipulated by the guest i.e....
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Assistant Reservations Manager
2 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeManage and insert conference and events reservations, check next-day arrivals and ensure peak periods reservations are confirmed - Understanding of BAR (Best available rates) and Basic Yield Management principles - Be committed to the precise and thorough following of the reservations systems and procedures - Manage the day-to-day operations of the...
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Reservations Manager
7 months ago
Cape Town, South Africa HotelJobs.co.za Full timeA large 4-star hotel seeks a Reservations Manager to join their team. **PRINCIPAL ACCOUNTABILITIES/ KEY RESPONSIBILITIES** - Manager and supervise the reservations department staff, ensuring that all employees are properly trained and motivated to provide excellent customer service. - Oversee the hotel’s reservation system, ensuring that it is functioning...