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Technical Customer Engineer

3 months ago

East London, South Africa Headhunters Full time
Responsibilities and expectations but not limited to:
  • Supporting the engineering team during planning, design, development, installation, maintenance, and troubleshooting processes.
  • Analysing existing systems and operations and developing preventative maintenance strategies.
  • Identifying potential problems and notifying the relevant stakeholders in a timely manner.
  • Monitoring processes, workers, and methods, and developing plans for increased efficiency.
  • Conducting required research and developing best practices.
  • Coordinating with other Engineers and crew members to ensure quality products are completed on schedule.
  • Performing quality control on all projects, writing reports, and making recommendations for improvement.

Requirements:
  • Grade 12.
  • A+ and N+ certifications.
  • Basic knowledge of Microsoft products (Outlook, Word, Excel, Access, Internet Explorer, Windows OS).
  • Basic knowledge of LAN/WAN connectivity.
  • Good knowledge of Desktops, Laptops, Printers, Network copiers, and NICs.
  • Communication skills (verbal and written) in English.
  • Negotiation and presentation skills.
  • Attention to detail and methodical approach.
  • Problem-solving and analytical skills.
  • Ability to perform under pressure.
  • Ability to deploy new equipment and update infrastructure.
  • Experience with Backup systems.

Attributes:
  • Reliable vehicle and valid drivers license for customer visits.
  • Detail-oriented and task-focused.
  • Proactive and disciplined.
  • Availability for overtime and standby support as required.
  • Clear credit and criminal record.

Please note should you not receive a response within two weeks of applying you may assume that your application was unsuccessful.