Customer Support Executive

3 weeks ago

Cape Town, South Africa The Legends Agency Full time

Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PM UK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast delivery, reliable stock levels, and excellent customer care, they are committed to ensuring a seamless experience for their clients. As they grow their customer operations, they're looking for service-driven professionals to join their Cape Town-based support team. The Role: Customer Support Executive As a Customer Support Executive, you'll be the first point of contact for customers across the UK. From processing orders to resolving queries and ensuring smooth coordination with internal teams, your role is central to creating a consistently positive customer experience. You'll be empowered to take initiative, find solutions, and represent the company's values of accuracy, humility, and customer care. Key Responsibilities Minimum 1 year of experience in customer service, order processing, or admin support Handle inbound customer calls professionally and efficiently Accurately input customer orders into the system Respond to helpdesk tickets within SLA agreements Resolve customer queries promptly, using initiative to find the best solution Liaise with internal teams (sales, operations, purchasing) to ensure smooth delivery and customer satisfaction About You 1+ year experience in a similar customer support or administrative role Excellent communication skills, articulate, clear, and confident on the phone Detail-oriented with strong order entry or admin accuracy Tech-comfortable and able to learn internal systems quickly Able to work UK hours (8:00 AM - 5:00 PM UK time with a 45-minute lunch) A self-starter who works well remotely or in a co-working environment Customer-focused, humble, eager to learn, and team-minded

  • Customer Support Executive

    3 weeks ago

    Cape Town, South Africa The Legends Agency Full time

    Customer Support ExecutiveDeliver exceptional service to UK customers from sunny Cape Town or remotely!Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PM UK Time)About Our ClientOur client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast...

  • German Speaking Customer Support Specialist

    1 day ago

    Cape Town, South Africa HR Support Full time

    **Duties & Responsibilities** - Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. - Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. - Ensure all required systems are kept updated with details of the customer’s...

  • Customer Support Executive

    1 week ago

    Cape Town, South Africa web-box Full time

    We are looking for a Customer Support Executive to manage all interactions with our base of clients. This starts with the setting up of the client websites (liaising between the client and the website designer) and continues with the provision of ongoing support. This position is integral to the business as we are extremely client focused. This person will...

  • Customer Support Executive

    21 hours ago

    Cape Town, Western Cape, South Africa fixR Full time

    About FIXRHere at FIXR we're on a mission to be the number one Event Intelligence and ticketing platform globally. Ticket sales and event management can typically be a clunky, manual process, but our platform makes it easier than ever for event organisers to create seamless, user-friendly experiences for their customers. Not only that, we provide our...

  • Customer Support Executive

    20 hours ago

    Cape Town, Western Cape, South Africa FIXR Full time

    About FIXRHere at FIXR we're on a mission to be the number one Event Intelligence and ticketing platform globally. Ticket sales and event management can typically be a clunky, manual process, but our platform makes it easier than ever for event organisers to create seamless, user-friendly experiences for their customers. Not only that, we provide our...

  • Swedish speaking Customer Support Executive

    5 days ago

    Cape Town, Western Cape, South Africa Initiate International Full time R30 000 - R60 000 per year

    Are you passionate about hospitality and fluent in both Swedish and English? Your next exciting opportunity awaits as a Swedish-speaking Customer Support Executive in the vibrant city of Cape Town. Join our client in ensuring travelers have unforgettable experiences as they explore all that this beautiful destination has to offer. Apply for this job...

  • Customer Services Support Executive

    1 week ago

    Cape Town, South Africa Le Boat Full time

    **_Business:_**_ Le Boat_ **_Location:_**_ Flexible but accessible to a Le Boat team base/office. Home/remote work entirely possible with suitable internet/phone connectivity._ **_Department:_**_ Customer Service_ **_Contract type:_**_ Mid-End May to Mid/End October - 20hrs per week - spread over 3-4 days per week including Monday and...

  • German Speaking

    3 days ago

    Cape Town, South Africa HR SUPPORT Full time

    **Job Title**:_**German speaking**_ **IT Customer Support Specialist** **Westlake, Cape Town** **Salary above market related** **Message from our client**: We are a Cape Town based Start Up, providing business services to international clients. We have ambitious growth expectations, as we operate in the exciting and fast-growing field of online learning....

  • Customer Support Analyst

    3 days ago

    Cape Town, South Africa DigiCert, Inc. Full time

    **Customer Support Analyst **:at DigiCert Cape Town **ABOUT DIGICERT** We’re a leading, global security authority that’s disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world’s largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little...

  • Customer Support Analyst

    3 days ago

    Cape Town, South Africa DigiCert Full time

    **ABOUT DIGICERT** We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically embedded pacemakers. We help companies...