Debt Recovery Operations Manager
3 weeks ago
- Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goals
- Manage internal and external debtor tracing efforts, ensuring seamless coordination with external service providers
- Lead the credit listing process, ensuring accuracy and adherence to legal and regulatory requirements
- Supervise bulk communications to debtors, ensuring messaging is consistent and compliant
- Lead a team of internal staff members, providing guidance, training, and support to maximise their performance
- Utilise data analytics and spreadsheets to monitor, measure, and continuously improve departmental performance
- Prepare and present regular reports to senior management, focusing on key metrics, process improvements, and strategic recommendations
- Proven experience in managing operational processes, particularly within the legal, financial services, or debt recovery sectors
- Strong leadership and team management skills, with the ability to motivate and develop staff
- Excellent data management and spreadsheet skills
- Ability to manage multiple complex projects and priorities in a fast-paced environment
- Exceptional communication and interpersonal skills
- Experience in coordinating with external service providers while managing internal operations
-
Debt Recovery Operations Manager
3 weeks ago
Umhlanga, South Africa Adzuna ZA B C2 Full timeResponsibilities:Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goalsManage internal and external debtor tracing efforts, ensuring seamless coordination with external service providersLead the credit listing process, ensuring accuracy and adherence to legal and...
-
Debt Recovery Operations Manager
3 weeks ago
Umhlanga, South Africa Sandi Crowther Recruitment Full timeResponsibilities:Oversee all aspects of non-call centre debt recovery operations, ensuring that processes are efficient, compliant, and aligned with company goals Manage internal and external debtor tracing efforts, ensuring seamless coordination with external service providers Lead the credit listing process, ensuring accuracy and adherence to legal and...
-
Debt Collection Inbound Team Leader Required
3 months ago
Umhlanga, South Africa STRAUSS RECOVERY SOLUTIONS Full timeReputable company located in Umhlanga Durban area is looking for a Debt Collection’s inbound Team Leader preferably with a minimum of 2-years’ experience in the debt collections environment. Monday to Thursday 8:00am to 16:30pm - Fridays 7:00am to 15:30pm - Saturday's 8:00am -13:00pm possibility of overtime dependent upon the company’s...
-
Debt Counsellor
3 months ago
Umhlanga, South Africa Remove Debt Full timeWe looking for a Debt Counsellor who will be responsible for dealing with complex debt situations providing practical help and advice to clients whose debts have got out of control, advising on issues such as budgeting, money management. **Responsibilities**: - Liaising with clients about their initial debt situation - Assessing clients’ monthly income...
-
Debt Counselling Legal Administrator
3 months ago
Umhlanga, South Africa Infinite Life Holdings Full time**Job Title: Legal Administrator (Debt Review)** **Responsibilities**: - **Legal Compliance**: - Ensure compliance with relevant laws, regulations, and industry standards governing debt review processes. - Stay updated on changes in legislation affecting debt review procedures. - **Client Interaction**: - Explain legal implications, rights, and...
-
Debt Review Legal Administrator
3 months ago
Umhlanga, South Africa Infinite Life Holdings Full time**Job Title: Legal Administrator (Debt Review)** **Responsibilities**: - **Document Preparation**: - Ensure all documentation meets legal requirements and standards. - **Negotiation**: - Negotiate with creditors on behalf of clients to establish reasonable and manageable debt repayment plans. - Work towards obtaining favorable outcomes for clients within...
-
Debt Recovery Specialist
3 days ago
Umhlanga, KwaZulu-Natal, South Africa Intercon Recruitment Full timeJob Description**Job Title:** Debtors Administrator**Company:** Intercon Recruitment**Job Type:** Full-time**Location:** Umhlanga**Industry:** Financial Services**Job Description:Key Responsibilities:Manage the entire debtors process, ensuring accurate record-keeping and timely collections.Regularly follow up on outstanding payments, maintaining accurate...
-
Sales Consultant/agents
3 months ago
Umhlanga, South Africa Capital Debt Inc. Full timeWe are a registered and reputable established Debt Relief Management company offering unique and affordable Debt Relief products/services to Cash strapped consumers. We are giving an opportunity to ambitious and hardworking Sales people to join our marketing team and become a successful Sales Consultant/Agent, marketing our Debt Relief products. **SALES...
-
Debt Collection Specialist
3 months ago
Umhlanga, South Africa OUTWORX CONTACT CENTRE Full timeResponsibilities: - Liaise with internal and external stakeholders to resolve queries - Support other colleagues within the team with queries and processes - Ensure all client information and records relating to debt are kept up to date and adhere to any data protection legislation - Any other ad hoc tasks due to business needs **Requirements**: -...
-
IVA Advisor/debt Review
3 weeks ago
Umhlanga, South Africa TCH Group SA Full time**Duties required**: - To successfully complete income and expenditure reviews to determine customers affordability (Basically calculating all expenses VS the income received to determine if the customer can afford their IVA) - Reviewing additional income or change in circumstances of the customer - Completing reviews - Offering customer support on calls -...
-
Customer Service Representative
3 months ago
Umhlanga, South Africa Remove Debt Full time**Job description** **Job Title**: Customer Service Representative **Company**: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities...
-
Customer Service Representative
3 months ago
Umhlanga, South Africa Remove Debt Full time**Job description** **Job Title**: Customer Service Representative **Company**: Remove Debt We are looking for a Customer Service Representative that will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. Your responsibilities...
-
Quality Assurance Specialist
3 months ago
Umhlanga Rocks, South Africa Remove Debt Full time**Job description** **Job Title**:Quality Assurance Specialist **Company**:Remove Debt **We are looking for a Quality Assurance Specialist who will monitor service and sales calls to assess employee demeanour, technical accuracy, sales performance, and compliance with company policies and procedures.** **Responsibilities**: - Participates in customer...
-
Collections Team Leader
3 months ago
Umhlanga, South Africa Outworx Full time**Debt Collection Team Leader (UK)** Outworx is a leading outsourcer dedicated to providing top-notch services while ensuring compliance and ethical practices. We value teamwork, professionalism, and commitment to achieving outstanding results. **Position Overview**: **Key Responsibilities**: - Manage and lead a team of debt collection professionals,...
-
Credit Controller
5 months ago
Umhlanga, South Africa Bonafide Human Capital Full timeOur well known automotive dealer client based in **Umhlanga, KwaZulu Natal** is looking to employ an experienced Credit Controller. **Requirements**: Must motor industry experience. Must be computer literate. Must have maths, decision-making, and communication skills Evaluate the credit status of clients to identify debtors and credit level Assist...
-
Compliance Agent Required
3 months ago
Umhlanga, South Africa STRAUSS RECOVERY SOLUTION Full time**Compliance Agents**: **Scope of work**: 1. Carry out the duties of verifying information on the clients system. 2. Carry out the duties of the on-hold function - where communication with the customers take place. 3. Employees duties will include but is not limited to: a. Identifying missing documents. b. Ensure all information is captured correctly and...
-
Debtors/creditors Clerk
3 weeks ago
Umhlanga, South Africa Remove Debt Full timeSpecific responsibilities include: To take responsibility for the accurate processing and reconciliation of all credit and debit transactions. - Ensure invoices are accurately captured on account software on a daily basis - Ensure that the all creditors and debtors relationships are managed on a monthly basis - Load payments requests on the online banking...
-
Debtors/creditors Clerk
3 months ago
Umhlanga, South Africa Remove Debt Full timeSpecific responsibilities include: To take responsibility for the accurate processing and reconciliation of all credit and debit transactions. - Ensure invoices are accurately captured on account software on a daily basis - Ensure that the all creditors and debtors relationships are managed on a monthly basis - Load payments requests on the online banking...
-
Credit Controller
3 months ago
Umhlanga, South Africa Bonafide Human Capital Full timeOur well known automotive dealer client based in **Umhlanga, KwaZulu Natal** is looking to employ an experienced Credit Controller. **Requirements**: Must motor industry experience. They must have a driver’s license and be computer literate. Must have maths, decision-making, and communication skills Evaluate the credit status of clients to identify...
-
Finance Business Partner
3 days ago
Umhlanga, South Africa Code Red Recruitment Full timeMy client based in Umhlanga is currently looking for a suitably qualified person for the position of Finance Business Partner – Group IT in the Finance team. This position reports the Finance Business Partner – Head Office. The successful incumbent will provide finance business partnering support to the Chief Information Officer and Head of Business...