Operations Assistant Banking

3 days ago


Cape Town, Western Cape, South Africa CA Financial Appointments Full time

Dynamic financial services team, part of a global group of companies, seeks an Operations Assistant for their banking business, who has international payments / Swift experience. Role available due to growth in the team. This proactive and forward-thinking team, offer a great working environment

Responsibilities:

  • Accurately and timeously process cross-border payments
  • Verify payment details and ensure compliance with relevant regulations
  • Timeously resolve payment-related issues and day to day client queries
  • Reconcile and maintain client records and transactions
  • Ensure relevant documents are complete and saved
  • Prepare reports and summaries of payments
  • Manage client inquiries and maintain excellent customer service, assist with payment-related concerns
  • Liaise with Case Management team to address client needs
  • Stay on top of relevant regulations and compliance requirements
  • Maintain and implement compliance and controls
  • Liaise with team member to improve and streamline processes

Requirements:

  • Minimum of a BCom or Diploma in finance, business, or similar
  • Previous experience in financial services or banking space, international and cross border payments (with basic SWIFT knowledge)
  • Strong MS Office (Excel) skills
  • High attention to detail and organizational skills
  • Excellent communication, written and verbal
  • Able to work effectively in a fast-paced and deadline-driven space
Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this particular role. Please do though continue to follow us online and apply for suitable opportunities.

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