Operational Assistant
6 days ago
Red Ember Recruitment (PTY) Ltd | Full time
Operational AssistantCape Town, South Africa | Posted on 10/03/2025
Red Ember Recruitment is seeking to hire an Operational Assistant based at the client in Sea Point.
Key Responsibilities- Support consultants with special requests, such as restaurant bookings, birthday planning, and document couriering.
- Double-check guide and vehicle bookings for confirmed tours.
- Inform consultants of any issues, such as itinerary deviations or supplier problems, for further handling.
- Save all invoices related to the tour in the appropriate folder.
- Acquire outstanding confirmations and invoices for all tour services and upload them accordingly.
- Ensure all invoices meet relevant accounting requirements (e.g., correct booking dates, valid VAT invoices, banking details, etc.).
- Assist with any other tasks or projects assigned by Management to support departmental and company objectives.
- A relevant qualification in Travel, Tourism, Hospitality, or Business Administration (preferred).
- 1-2 years of experience in Group Tour Administration or a related field.
- Familiarity with the Travel and Tourism Industry, particularly in Southern Africa, is advantageous.
- Proficiency in Microsoft Office Suite (Excel, Outlook).
- Basic understanding of invoicing, VAT compliance, and financial processes in a tour context.
- Strong problem-solving abilities to address supplier discrepancies or itinerary deviations effectively.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of professionalism and reliability.
- Flexibility to adapt to changing priorities and team needs.
- Knowledge of local and regional tourism offerings and suppliers is a bonus.
- Willingness to assist with ad hoc projects or additional tasks as directed by Management.
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