Sales Team Leader

6 days ago


Cape Town, South Africa RMV Solutions Pty Ltd Full time

Our client comprises a proficient legal team wellversed in debt management laws and regulations offering customized solutions tailored to individual client needs. Currently seeking a Sales Team Leader with prior industry experience.

Working Hours: 85
Language Requirements: English isiXhosa
Contract Term: Probation with the potential for permanent placement post successful review.
Commission: Yes

Responsibilities:

  • Monthly performance management of all sales agents ensuring timely completion of probation contracts and KPIs.
  • Providing daily/weekly/monthly training coaching and development for all employees.
  • Efficient management of all hardware and security.
  • Generating internal and external reports effectively.
  • Ensuring efficient dialler reporting.
  • Effective management of communication channels between staff and management.
  • Handling all Human Resourcesrelated employee functions for team management.
  • Quality monitoring and control using company tools ensuring team leaders comply with weekly QC for their teams.
  • Compiling statistics for daily/weekly/monthly meetings with the team of managers.
  • Identifying and resolving problem areas in alignment with business processes (Problemsolving skills).
  • Managing internal and external communication.
  • Managing general admin tasks at an individual level.
  • Meeting all deadlines (timely submission of reports/administrative tasks/HR duties).
  • Implementing creative planning and theme days for agent relationship enhancement.
  • Timely followup on all payments.
  • Daily/weekly/monthly tracking and updating of statistics.

Requirements

Qualifications:

  • Matric

Competencies:

  • Strong communication and interpersonal skills.
  • Solid analytical abilities.
  • Proficiency in credit reporting.
  • Familiarity with credit reporting agencies and their operations.
  • Sales and customer service experience.
  • Ability to work independently and collaboratively.
  • Proficient in customer relationship management (CRM) software and telephony systems.
  • Understanding of industry regulations and best practices in credit repair.



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