Team Leader: Customer Service

Requirements: - Must have at least 2 years Team Leader/ Supervisor experience in a Bank Call Centre - Matric and a relevant tertiary qualification preferably with a leadership component - Must be available to work from the office on rotational shifts through weekends and public holidays Responsibilities: - Ensures that the team attend to customers,...

**Requirements**: - Matric and a relevant tertiary qualification preferably with a leadership component - Must have at least 2 years Team Leader/ Supervisor experience in a bank call centre. **Key Responsibilities** - Ensures that the team attends to customers, understands what matters to the customer and delivers against those requests, - Ensures that the...

Requirements:  Must have at least 2 years Team Leader/ Supervisor experience in a Bank Call Centre Matric and a relevant tertiary qualification preferably with a leadership component Must be available to work from the office on rotational shifts through weekends and public holidays  Responsibilities: Ensures that the team attend to customers, understand...

Job Title:Customer Service LeaderAbout the Role:iSON Xperiences is seeking a seasoned Customer Service Leader to oversee our Contact Centre operations in Randburg. As a key member of our team, you will be responsible for ensuring exceptional customer experiences through effective team management and process optimization.Responsibilities:Leverage your...

Job Purpose: Coach, develop and motivate a team of Customer Sales and Services Agents and Senior Customer Sales and Services Agent to achieve individual, retail office and network targets and Commercial objectives. Job Outline: - Lead the day to day operations of the team and ensure that all customers are provided with excellent customer service. Ensure the...

**Join Our Client as a Customer Service Team Leader** Are you a dynamic leader with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and have a track record of effectively managing teams? If so, we want you to be a part of our Customer Service Department as a Customer Service Team Leader. **Role Overview**: As...

Accurately capturing and processing customer details - Give constant direction to team members to ensure that all customer inquiries are rightfully attended to on time and in the best way possible - Create better modes of operations to make customer service easier for both your team members and customers - Give detailed statistical feedback on performance of...

**Job description**: Providing leadership, training, and supervision for a team of employees. Ensuring the smooth operation of the company’s Customer Service Department. A customer service team leader must ensure that any issues are resolved within their department and in a timely manner. If a problem arises, a customer service team leader can be called...

Location: Johannesburg, South Africa **DUTIES AND RESPONSIBILITIES** - Ensures that the team attend to customers, understand what matters to the customer and delivers against those requests, - Ensures that the team takes ownership of every customer need and provides the customer with a speedy response or facilitates the completion of the customer request. -...

We are on the lookout for a Team Leader in JHB-Woodmead As a Team Leader, you will be responsible for: - Sales Management - Shelf Health Management - Control Expenses - Execution of Point of Purchase - Administration - Customer Service and Satisfaction - 2-3 years Operations experience in a Field Marketing structure/sales and merchandising experience in a...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

Job Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: - Manage costs / expenses within approved budget to achieve cost efficiencies - Engage with the customers in a professional way as specified in the service standards and...

Job Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: - Manage costs / expenses within approved budget to achieve cost efficiencies - Engage with the customers in a professional way as specified in the service standards and...

**Listing reference**: 016092**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To ensure service excellence at the point of sale...

**Position Summary**: **Industry**:Wholesale & Retail Trade - **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Johannesburg Metropolitan - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Brand**:Clicks Group**Introduction**: To ensure service excellence at the point of sale by ensuring fast and efficient...

**Job Advert** At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in our bustling Braamfontein office where you’ll work on an exciting international...

Job Description Dear Future, Team Leader The role requires you to supervise and co-ordinate daily activities amongst a team in order to achieve a smooth workflow Are you someone who can: - Manage costs / expenses within approved budget to achieve cost efficiencies - Engage with the customers in a professional way as specified in the service standards and...

**Other** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - At Concentrix + Webhelp, commitment, integrity and team playing is valued and well recognised. We’re on the lookout for determined individuals who values the importance of team playing and are ready to step up and lead by shining example as a Team Leader in...

The Coffee Importers and Roasters Organisation (**CIRO**) is a true coffee emporium. As the preferred one-stop solution, **CIRO** offers expert services in sourcing, roasting, blending, packaging, training, equipment, technical support, national and international distribution and market trend analysis. As the largest manufacturer of pure coffee in South...

JOB TITLE - SERVICE DESK TEAM LEADER To ensure effective and efficient Service Desk services are delivered according to the agreed contracts with clients by performing planning, financial management, people management and SLA management activities on an operational level with regard to the allocated team. **MAIN RESPONSIBILITIES**: - Perform team related...