Territory Account Manager 6-months contract

3 weeks ago

Durban North, KwaZulu-Natal, South Africa Isilumko Staffing (JHB) Full time

We need a natural seller with a deep appreciation for food, strong negotiation skills, and knowledge of where the best eats are in town. You'll focus on bringing on new small- and medium-sized merchants that align with our partnership criteria, using skills such as emailing, cold-calling, and driving internal processes to set up successful collaborations.

Key Responsibilities:

  • Drive business performance in your assigned area or city.
  • Identify key merchants to enrich the platform's selection and work with the sales team to close deals.
  • Build and nurture long-term relationships with key accounts, enhancing their financials, marketing efforts, and overall satisfaction.
  • Share local market knowledge with internal teams to inform broader strategies.
  • Act as an ambassador for our mission, brand, and product, effectively communicating value to merchants and customers.
  • Lead the sales process for enterprise prospects, including qualification, education, pricing, and contract negotiations.
  • Build strategic relationships with decision-makers to drive new business growth.
  • Gain extensive knowledge of merchants and cities to identify growth opportunities, including non-restaurant partnerships (e.g., convenience and grocery).
  • Develop tools and processes to track critical metrics and improve performance.
  • Collaborate with internal teams to address challenges and implement feedback to enhance product and operations.

Requirements:

  • Minimum 3 years of experience in an account management role.
  • Bachelor's degree in a commercial or technical field.
  • Advanced proficiency in Excel and strong analytical skills.
  • Excellent communication and interpersonal skills with the ability to advocate effectively for customer needs.
  • Proven ability to take initiative and adapt to changing work environments.
  • Passion for building partnerships with merchants and helping them achieve their potential on the platform.
  • Strong organizational, prioritization, and time-management skills.
  • Problem-solving mindset and a proactive approach to challenges.
  • Highly autonomous and able to work with minimal oversight.

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