Food Service Manager: Catering Services

3 months ago


Port Elizabeth, South Africa HR Genie Full time

CORE PURPOSE OF JOB

Manage the profitability and productivity of the catering outlet by the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable

legislation relating to health and safety

KEY PERFORMANCE AREAS

  • Efficient and quality production and delivery of food
  • Manage the Efficient and effective set up of the in-house dining areas.
  • Manage the Efficient and Effective running of the kitchen.
  • Staff Management
  • Documentation Control and Management / Reporting
  • Maximise Financial Output and Minimise Financial Risk and Loss
  • Stock Management
  • Compliance to food, health, and safety requirements
  • Customer Service Excellence

CORE COMPETENCIES

The incumbent of this position must have:

  • Computer Literacy (MS Office)
  • Thoroughness
  • Results-orientation
  • Teamwork and Collaboration
  • Managing Human Resources
  • Financial Acumen
  • Customer service orientation
  • Planning and organising
  • Communication
  • Diversity
  • Flexibility
  • Adaptability
  • Accountability
  • Conflict Management
  • Knowledge and understanding of food, health, and safety requirements. Knowledge of food, food hygiene and food preparation
  • Problem-solving
  • Sense of urgency

MINIMUM REQUIREMENTS

  • Grade 12 plus relevant qualification in food/hospitality industry (M+2)
  • Drivers licence
  • 2-5 years experience within the food services environment plus 2-3 years experience in a management role
  • 1 -2 years in a customer services role

Nelson Mandela University reserves the right not to make an appointment. In considering candidates for appointment into the advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Nelson Mandela University Employment Equity Plan. No applications will be accepted after the closing date Friday, 13 September 2024.



  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    CORE PURPOSE OF JOBThe successful candidate will be responsible for managing the profitability and productivity of the catering outlet by efficiently and effectively managing staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.KEY PERFORMANCE...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    CORE PURPOSE OF JOBThe primary objective of this role is to provide exceptional customer service and ensure accurate accounting of all stock and transactions within a catering retail environment.KEY RESPONSIBILITIESManage customer interactions and resolve any issues in a professional and courteous manner.Accurately manage cash and operate a point of sale...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Cashier and Barista Job SummaryAt HR Genie, we are seeking a skilled and customer-focused Cashier and Barista to join our team in a catering retail environment. As a key member of our team, you will be responsible for providing a welcoming and professional service to our customers, ensuring accurate account of all stock and transactions.Key...


  • Port Elizabeth, South Africa HR Genie Full time

    CORE PURPOSE OF JOBThe purpose of this post is to provide a welcoming, professional, and customer-focused cashier and barista service ensuring accurate account of all stock and transactions within a catering retail environmentKEY PERFORMANCE AREASCustomer managementCash Management.Administrative duties e.g. any task related to operations within Catering...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Job SummaryThe Customer Service Representative: Catering role provides a welcoming, professional, and customer-focused cashier and barista service ensuring accurate account of all stock and transactions within a catering retail environment. The ideal candidate will have basic computer skills, knowledge and understanding of POS systems, and ability to handle...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    CORE RESPONSIBILITIESThe successful candidate will be responsible for the efficient and effective management of staff in providing quality food and maintaining customer satisfaction and hygiene standards in accordance with applicable legislation relating to health and safety.KEY PERFORMANCE AREASFood Production and DeliveryManage the production and delivery...

  • Food Service Manager

    1 month ago


    Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full time

    Job Description:We are looking for a skilled Food Service Manager to join our team at beBee Professionals. The successful candidate will be responsible for managing the food service operations, including food preparation, presentation, and management, as well as providing exceptional customer service to our clients and their guests.Key Responsibilities:...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Job Title: Cashier: Catering ServicesJob Summary: We are seeking a professional and customer-focused cashier and barista to join our catering retail team. As a key member of our team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized workspace.Key Responsibilities:Customer...

  • Catering Assistant

    2 months ago


    Port Elizabeth, South Africa FirstRand Full time

    Job Description To assist with planning, organising and developing the food and beverage services of the business whilst meeting customer expectations. Hello Future Catering Assistant Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it...


  • Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full time

    We are seeking a Catering Server to provide exceptional customer service to our guests. The successful candidate will be responsible for setting up and breaking down catering events, ensuring that all food and beverage items are properly prepared and served.The ideal candidate should have:Previous experience in a catering or hospitality roleExcellent...


  • Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full time

    beBee Professionals is looking for a skilled Catering Server to join our team. The successful candidate will be responsible for providing excellent customer service, setting up and breaking down catering events, and ensuring that all food and beverage items are properly prepared and served.The ideal candidate should have:Previous experience in a catering or...

  • Catering Professional

    1 month ago


    Port Elizabeth, Eastern Cape, South Africa beBee Professionals Full time

    Job Summary:We are seeking a skilled Catering Professional to provide high-quality food service for our clients. The ideal candidate will have experience in food preparation, presentation, and management, as well as excellent customer service skills.Key Responsibilities: Prepare and present food to meet client expectations Manage the buffet area to ensure a...


  • Port Alfred, South Africa Western Province Caterers Full time

    We are recruiting for a **Catering Project Manager** to join our awesome team. **Job Classification**: Permanent The CPM will be responsible for monitoring the quality of the food, service and making sure that the business unit performs well. **Duties & Responsibilities**: - Discuss catering arrangements; - Plan menu and communicate with staff; - Daily...


  • Port Elizabeth, Eastern Cape, South Africa Neptune Full time

    We are seeking a skilled Food Operations Director to join our team at Neptune. The successful candidate will be responsible for leading our kitchen operations, ensuring efficient performance while establishing standard menu options and recipes.Key responsibilities include ordering food and supplies necessary for dish preparation, overseeing kitchen staff,...


  • Port Elizabeth, South Africa Capitop Full time

    **PURPOSE**: To manage and lead The Business to maximize profitability, maintain operational standards, ensure excellent customer service and compliance with the relevant Acts. **EDUCATIONAL REQUIREMENTS**: - Matric or equivalent - Related post-graduate qualification **WORK EXPERIENCE** - Minimum of 5 years’ experience in a food service / warehouse &...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Job DescriptionWe are seeking a highly skilled and experienced Key Account Retailer to join our HR Genie team. As a Key Account Retailer, you will be responsible for providing exceptional customer service and ensuring accurate account of all stock and transactions within a catering retail environment.Main Responsibilities:Cash Management: Accurately handle...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    Job SummaryThe Banqueting Manager will be responsible for overseeing the productivity and profitability of the Catering outlet, ensuring a professional and quality service is provided at market-related prices and standards.Key ResponsibilitiesDevelop and implement strategies to improve kitchen production and delivery of quality functions/conferences/events...

  • Guest Service Liaison

    3 weeks ago


    Port Elizabeth, Eastern Cape, South Africa Bright Search Recruitment (Pty) Ltd Full time

    Guest Service Coordinator Job DescriptionWe seek a dynamic and experienced Guest Relations/Restaurant Manager to ensure exceptional and attentive guest service experience in the lounge, bar, and dining area of the lodge.Key ResponsibilitiesProven experience as a Guest Relations Officer and Restaurant Manager.Excellent Communication skills for hosting...


  • Port Elizabeth, Eastern Cape, South Africa HR Genie Full time

    CORE PURPOSE OF JOBTo oversee the productivity and profitability of the Catering outlet, with a focus on delivering a professional and quality service at market-related prices and standards.KEY RESPONSIBILITIESConceptualize, plan, and manage all aspects of kitchen production and delivery of quality functions/conferences/events at all catering outlets.Play a...


  • Port Elizabeth, South Africa Bright Placements Full time

    We seek a dynamic and experienced Guest Relations/Restaurant Manager to join our team. The ideal candidate will be responsible for ensuring an exceptional  and attentive guest service experience whilst in the lounge, bar and dining area of the lodge.We seek a dynamic and experienced Guest Relations/Restaurant Manager to join our team. The ideal candidate...