Insurance Sales Consultant

6 days ago


Johannesburg, Gauteng, South Africa Fempower Full time

Insurance Sales Consultant

Our client is a leader in the general insurance sector in Southern Africa. With a strong presence in South Africa, they are rapidly expanding into emerging markets across Africa and Asia. Their continued success is driven by a passion for delivering exceptional service to clients.

Key Responsibilities:

  • Contribute to achieving net profit and growth targets for the business.
  • Provide exceptional service by offering proactive, innovative, and tailored solutions that exceed customer expectations.
  • Offer telephonic and email support to intermediaries, authorised representatives, and broker services.
  • Analyze intermediary requests and provide accurate quotations to secure business.
  • Initiate contact with intermediaries to discuss quotations and convert policies.
  • Handle the issuance of new business.
  • Address insurance queries promptly, ensuring compliance with required timelines and regulations.
  • Manage client expectations regarding turnaround times for submitted requests.
  • Adhere to underwriting criteria and regional requirements.
  • Assist in identifying the most suitable products for clients based on underwriting criteria.
  • Contribute to the implementation of solutions for continuous improvement.
  • Follow workforce management principles to optimize productivity.
  • Prioritize tasks to meet productivity, quality, and deadline standards while achieving business targets.
  • Provide support during staff absences or peak periods, ensuring business continuity and meeting targets.

Qualifications & Experience:

  • Matric / Grade 12
  • 60 FAIS credits in Commercial Lines
  • At least 3 years of experience in Short Term Insurance - Commercial Lines
  • Proven experience in commercial underwriting within the short-term insurance industry
  • An insurance-related qualification (e.g., NQF level 4) is advantageous
  • Experience in agriculture insurance is a plus

Knowledge & Skills:

  • Excellent verbal and written communication skills, able to interact clearly and effectively with intermediaries.
  • Strong interpersonal skills, collaborating with internal teams and external stakeholders/clients.
  • Ensure adherence to quality, compliance, and accreditation standards.
  • Proficient in administrative tasks and efficient work processes.
  • Strong focus on optimizing work processes to enhance productivity.

Join a dynamic and growing team where your contribution will drive success in the insurance industry



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