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Learner Retention Coordinator

4 months ago

Johannesburg, South Africa TalentCru Full time

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in KwaZulu Natal

The primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.

  • A relevant NQF 5 qualification or equivalent thereof
  • Previous administration and learnership experience advantageous
  • Own vehicle and driver’s license

Support the induction process:

  • Ensure learners are informed of the induction
  • Induct learners on the Code of Conduct
  • Arrange relevant work readiness training

Responsible for host site placements of learners:

  • Finding suitable host sites for learner placements
  • Ensuring site audits are done prior to learner placements (accessibility OHS)
  • Ensure host site has workplace approval aligned to the qualification and overall vetting of host sites for the learners - working conditions/compliance i.e. BCOEA, Learnership Regulations etc
  • Ensure a Statement of Work has been signed by both parties once learners are assigned to relevant Host sites
  • Manage all roles responsibilities as outlined in the Statement of Work
  • Maintaining good relationships with host sites 

On-going management of hosting relationship:

  • On-going learner management
  • Attendance - ensure there is a system/ process in place for timeous reporting on attendance
  • Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the client’s HR requirements with the help of the SDM
  • Pscyo-social support - Arrange for learner’s support when necessary
  • Support workplace mentors on client sites including up-front and on-going coaching
  • Site sensitization (reasonable accommodation)
  • Behavioural observations support
  • Logbook support
  • Regular site visits
  • Attend client and host employer meetings as required
  • For Academy Sites
    • Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management
    • Quarterly site visits
    • Adhoc support where required

Reporting on learner progress:

  • Document Site supervisor feedback
  • Record Learner attendance progress according to client specifications
  • Take pictures and/or document learners performing tasks where necessary