Fellowship & Learner Experience Associate

6 months ago

Johannesburg, South Africa Sand Tech Holdings Limited Full time

Are you passionate about fostering vibrant communities and delivering exceptional experiences? Do you pride yourself on being highly organized, a quick learner, and thrive in collaborative and cross-functional roles? Are you excited about contributing to the development of a large-scale, innovative initiative?

Well, this might just be the job for you

**ABOUT US**

Africa has an untapped talent pool that is increasing exponentially, with a projected workforce that will exceed India and China by 2035. Fuelled by this, our mission is to create work opportunities for millions of Africa's youth and solve the world's shortage of technology talent.

Our company SAND has 450+ staff members from 48+ countries with plans to acquire several companies around the world to become a multi-billion dollar global technology services provider that employs over 100K employees across the globe.

We have 2 brands represented in our ecosystem:

- With **ALX**,** we're cultivating the fastest-growing pool of technology talent globally, training aspiring professionals in software engineering, cloud computing, data science, and Salesforce across over 60 countries. ALX fosters a vibrant community for top tech talent, igniting transformative careers by connecting top technology talent with extraordinary opportunities for impact.
- Through **Sand Technologies** **we support enterprises and scale-ups around the world to develop world class technology products, build great technology teams, generate more revenue, and deliver outstanding customer experience. Our clients include one of the largest cloud computing providers in the world as well as Bestseller A/S (Denmark), Create Prime (New Zealand), Stanbic Bank (Kenya), and Tamara (Dubai).

With varying levels of expertise in software development, data, cloud, machine learning, artificial intelligence, UX design, web development, etc, we provide unparalleled opportunities to technology talent worldwide while reshaping industries, disrupting traditional business models, and creating new opportunities for innovation and growth.

We do hard things

**ABOUT THE TEAM**

As the JHB city team, our responsibility entails the activation, coordination, and execution of all Sand & ALX activities throughout South Africa.

**ABOUT THE ROLE**

As Sand Technologies transitions to a blended learning model, combining online with in-person learning, we're looking for a Fellowship & Learner Experience Associate to help us build, nurture, and scale a thriving community. This role is crucial in creating transformative experiences and fostering strong relationships among the fellows enrolled in our training programs and The Room. Reporting directly to the General Manager, this position will play a pivotal role in enhancing both the fellowship and learner communities, with a 70% focus on the former and 30% on the latter.

More specifically your role will include:

- **Fellowship Community Engagement**: Drive high participation in self-reporting surveys among South African fellows to gauge employment outcomes and program impact, aiming for at least a 90% response rate.
- **Event Planning and Execution**: Organize at least four in-person events per vertical/hub each month, aiming to maintain high engagement levels with a CSAT of 4/5 and an NPS of 80+ for all events.
- **Career Advancement Opportunities**:Facilitate industry networking events or workshops and launch a mentorship program to enhance fellows' career prospects and professional development.
- **Learner Community Support**: Support our learner community by developing and executing community-building strategies and creating engaging content and events.

**REQUIREMENTS**:

- **4+ years **of** **professional experience in related fields such as project management, event coordination, or youth engagement.
- Bachelor's degree in any field with an excellent academic record.
- Exceptional communication, organizational skills, and a strong customer service focus.
- Proficiency in English; knowledge of other local languages is advantageous.

This hybrid position based in Johannesburg, South Africa, offers the chance to significantly impact the development of Africa's youth through tech education and community engagement at Sand Technologies. If you're ready to contribute to a mission-driven team and drive transformative experiences for Africa's next generation of leaders, we'd love to hear from you.

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