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Sales Administrator

3 months ago

Cape Town, South Africa GG Financial Recruitment Full time
Successful Distributors of high-quality home improvement (DIY), garden and pool care products and accessories is looking for a Sales Administrator for a contract role their offices. Contract period 6 to 8 months. Candidates in Cape Town southern suburbs only.

Responsibilities:
  • Processing of sale orders timeously (Data validation/capturing).  Sales orders get processed automatically via EDI, but need to be checked and verified
  • Ensure order corresponds with the ranging document (correct product for store)
  • Ensure orders correspond with minimum order value (MOV) guidelines
  • Ensure invoices are not issued for out-of-stock products
  • Process and manage Claims and Returns
  • Processing and managing of quotes for customers 
  • Monitoring customer portals for new orders, claims and stock levels.
  • Back-order maintenance and liaising with client. This will include stock updates, etc.
  • Ensure customers receive invoices via email
  • Capture all unavailable or out of stock items
  • Track order delivers and rejections
  • Managing queries with stores and warehouses
  • Provide support to the finance and debtors function
  • Manage key operational reports and ascertain compliance with established key performance indicators
  • Maintain customers, customer master files, and sales records up to date 
  • Schedule order extensions with replenishment department at store
  • Create invoices and other customer-facing documents
  • Communicate with relevant department buyers to prioritise certain orders or to plan opening orders for new stores or to assist with delivery date extensions
  • Customer and sales support - pricing, stock holding, deliveries lead times, claims, returns, queries, MOVs, MOQs, rounding profile
  • Provide support to Sales Manager, Key Accounts and other Sales Representatives