Retention Consultant
6 days ago
This role requires a highly motivated individual with excellent interpersonal skills and a proven track record in sales and customer service. Key responsibilities include:
- Achieving client retention targets and providing exceptional customer service.
- Conducting negotiations with existing and prospective clients to retain their business.
- Developing and implementing effective strategies to meet or exceed client retention targets.
- Staying up-to-date with industry developments and maintaining high levels of product knowledge.
What You Need to Succeed
- Matric certificate (Essential)
- Class of business certificate (Essential and/or advantageous)
- Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
- Minimum 2 years' experience in sales and customer service (Essential)
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