Retention Consultant

6 days ago


Pretoria, Gauteng, South Africa Discovery Limited Full time
Responsibilities and Requirements

This role requires a highly motivated individual with excellent interpersonal skills and a proven track record in sales and customer service. Key responsibilities include:
  • Achieving client retention targets and providing exceptional customer service.
  • Conducting negotiations with existing and prospective clients to retain their business.
  • Developing and implementing effective strategies to meet or exceed client retention targets.
  • Staying up-to-date with industry developments and maintaining high levels of product knowledge.


What You Need to Succeed
  • Matric certificate (Essential)
  • Class of business certificate (Essential and/or advantageous)
  • Continuous Professional Development (CPD) certificate (Essential and/or advantageous)
  • Minimum 2 years' experience in sales and customer service (Essential)

  • Retentions Consultant

    9 hours ago


    Pretoria, Gauteng, South Africa findojobs-za Full time

    About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global...


  • Pretoria, Gauteng, South Africa Sharedvalue Full time

    Policy Servicing ConsultantWe're an independent insurance brokerage seeking a highly skilled Service Consultant to join our servicing department.The ideal candidate will have a strong background in client engagement, policy retention, and problem-solving.Our Company Overview:As a leading short-term insurer in South Africa, we provide competitive salaries,...


  • Pretoria, Gauteng, South Africa LabourNet Full time

    Client Relationship Consultant (CRC)The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business by identifying prospective clients' needs and infiltrating their existing client base...

  • Sales Consultant

    2 days ago


    Pretoria, Gauteng, South Africa Dante Personnel Full time

    Established Insurance Company is looking for a Sales Consultant to join their teamSalary is negotiable depending on experiencePOSITION INFO :Minimum requirements :Conduct calls to potential clients with the objective of generating quotes and converting to sales.Build and maintain a pipeline of prospective clients by effectively managing leads and following...

  • New Sales Consultant

    3 weeks ago


    Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    As a New Sales Consultant, you will play a crucial role in expanding our customer base by selling and promoting our complete range of telematics and fleet management solutions. You will be responsible for achieving monthly sales targets, delivering exceptional customer service, and maintaining strong relationships with new customers in line with company...


  • Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full time

    As a New Sales Consultant, you will play a crucial role in expanding our customer base by selling and promoting our complete range of telematics and fleet management solutions. You will be responsible for achieving monthly sales targets, delivering exceptional customer service, and maintaining strong relationships with new customers in line with company...

  • Servicing Agent

    2 days ago


    Pretoria, Gauteng, South Africa Sharedvalue Full time

    Servicing Agent - RetentionHiring: Service Consultant – Insurance Retentions | RivoniaWe're an independent insurance brokerage partnered with a leading short-term insurer in South Africa, looking for an experienced Service Consultant with a strong retention background to join our servicing department in Rivonia.If you excel at client engagement, policy...


  • Pretoria, Gauteng, South Africa Clear Leaf Full time

    Join us in shaping a more sustainable transport industry!We are seeking a highly motivated Sustainable Mobility Consultant to join our team and contribute to the development of innovative transport solutions.The successful candidate will have 5 years Commercial Truck sales experience and possess excellent selling skills, negotiation skills, and...


  • Pretoria, Gauteng, South Africa Advtech Resourcing Full time

    About Us: At Advtech Resourcing, we pride ourselves on our high-performance culture, where every member of our team strives to be the best version of themselves. We aim to deliver exceptional service to our clients and candidates while achieving financial independence.As a Business Growth Consultant, you will be an integral part of our team, driving business...

  • Sales Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa HR Genie Full time

    Purpose of the job: Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention. Assist, supervise work with the Sales Team in the abscense of the Sales Manager Key Results Areas include:Strong foundation of...

  • Sales Consultant

    4 weeks ago


    Pretoria, Gauteng, South Africa HR Genie Full time

    Purpose of the job: Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention.Key Perfprmance Areas include:Strong foundation of Business to Business and Business to Client interactionDoing outreach events...

  • Sales Consultant

    2 weeks ago


    Pretoria, Gauteng, South Africa HR Genie Full time

    Purpose of the job: Responsible of selling of Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales target as well as supporting general Member satisfaction and retention.Key Perfprmance Areas include:Strong foundation of Business to Business and Business to Client interactionDoing outreach events...


  • Pretoria, Gauteng, South Africa findojobs-za Full time

    Your Career JourneyWe are seeking a skilled Retention Consultant to join our team. As a member of our team, you will be responsible for achieving client retention targets, offering financial advice, and selling product benefits where required. You will work closely with our customers and financial advisers to provide unique and innovative solutions and...


  • Pretoria, Gauteng, South Africa DigiCert Full time

    Role DescriptionAs a Graduate Sales Representative (Spanish Speaker), your primary responsibility will be to develop and execute retention strategies as part of the customer success plan for accounts.You'll also be responsible for building and maintaining relationships with key decision-makers and customers to influence adoption and customer success.

  • Branch Consultant

    2 days ago


    Pretoria, Gauteng, South Africa Sanlam Group Full time

    Job title : Branch Consultant / Financial Advisor - HammanskraalJob Location : Gauteng, PretoriaDeadline : April 03, 2025What will you do?To promote Sanlam Retail Mass (SRM)'s products and increase market share through :Providing sound financial advice and a high level of client service in a Branch context.Creating opportunities for client optimisation and...


  • Pretoria, Gauteng, South Africa findojobs-za Full time

    Discover Your OpportunityAt Discovery Insure, we are passionate about innovating to achieve financial success and ignite positive change within society. As a Retention Consultant, you will play a critical role in convincing and negotiating with existing and prospective clients to remain with us.Job DescriptionThe successful candidate will be responsible for...


  • Pretoria, Gauteng, South Africa Bidvest Protea Coin Full time

    Are you a seasoned Service Management professional with a passion for driving customer satisfaction and retention at the highest level? An exciting opportunity has arisen for a Senior Specialist Customer Value Management to take ownership of high-profile customer accounts, ensuring service excellence and strategic engagement.This role is designed for an...


  • Pretoria, Gauteng, South Africa Talent Evolution Full time

    The overall purpose of the Client Service Excellence Consultant is to provide exceptional client service by ensuring all interactions with clients (making and taking calls, e-mails) are underpinned by the client service excellence ethos and are focused on resolving their issues, protecting their dreams, and servicing all their relevant needs efficiently and...


  • Pretoria, Gauteng, South Africa LabourNet Full time

    IntroductionCompany DescriptionLabourNet is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The LabourNet Group is currently experiencing tremendous growth and as such we're constantly searching for top talent.Job DescriptionWe are currently looking for a Skills Development & Employment Equity Consultant...

  • Service Consultant

    3 days ago


    Pretoria, Gauteng, South Africa Discovery Limited Full time

    About DiscoveryDiscovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global...