Customer Success Lead

5 days ago


Pretoria, Gauteng, South Africa Husky Injection Molding Systems Ltd. Full time
About the Role

Title: Customer Success Lead - East and South

Id: 19820

Type: FullTime

Location: South Africa

In this exciting role, you will oversee the Customer Success Team in East and South Africa, ensuring our customers achieve maximum value from their Husky products. Your expertise will drive customer satisfaction, loyalty, and retention, while also identifying opportunities for growth and expansion.

Key responsibilities include:

  • Customer Relationship Management: Build and maintain strong relationships with our customers, understanding their needs and delivering tailored solutions.
  • Account Management: Oversee account management activities, ensuring accurate reporting and timely issue resolution.
  • Process Improvement: Analyze and improve processes to increase efficiency and effectiveness.
  • Leadership and Development: Develop and lead a high-performing team, promoting a culture of collaboration and continuous improvement.

We are seeking an accomplished leader with a strong background in customer success, leadership, and team management. If you have a passion for delivering exceptional customer experiences and driving business growth, we invite you to apply.



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