Customer Development Manager

5 days ago

Midrand, Gauteng, South Africa Colgate-Palmolive Company Full time
Who We AreColgate-Palmolive Company is a caring, innovative growth company that is envisioning a healthier future for all individuals, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we distribute our products in over 200 countries and territories under various renowned brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom's of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Pet Nutrition.We are acknowledged for our leadership and innovation in advancing sustainability and community wellbeing, including our accomplishments in reducing plastic waste and encouraging recyclability, conserving water, preserving natural resources and enhancing children's oral health.If you aspire to work for a company that upholds their principles, then give your career a reason to smile and join our global team.Scope of Responsibility:
  • The Customer Development Manager is responsible for achieving Sales targets through exceptional execution at the point of sale.
  • Foster and maintain the partnership between CP and the customer(s)/Distributors at the store and regional level by nurturing relationships and negotiating with Store Operations/in-store personnel.
  • Offer insights on the in-store environment to enable swift adjustments of competitive strategies. The Customer Development Manager plays a crucial role in ensuring profitable growth.
Key Responsibilities:1. Business Development and Monitoring:
  • Establishing and managing relationships with key stakeholders in the customer(s) or channel at the regional and/or store level.
  • Conducting negotiations when necessary (listings, planograms, displays, promotion execution etc) at regional office and/or store level.
  • Attending regional/national business meetings and taking charge of pricing and the P&L.
  • Implementing and upholding in-store strategies developed within Category Management collaborations with the Customer(s).
  • Coordinating special events (store-level sell-in and communication, materials management in-store etc.) in alignment with the Shopper Development Manager.
  • Collaborating with customer service to monitor orders, resolve issues and achieve customer service KPI's.
  • Collaborating with Logistics to strategize, analyze and predict customers' requirements and ensure prompt and complete delivery.
  • Monitoring sales and distribution performance, especially for new products and taking timely action to drive continuous enhancements.
  • Keeping track of competitive activities at store level, documenting and consolidating significant actions, overseeing speed and extent of distribution and identifying competitive best practices, discussing with the BDM to proactively respond with strategic/tactical adjustments.
  • Establishing account co-op activity and annual promotional grids.
  • Regular analysis of promotions to evaluate whether these activities are yielding positive ROI's.
2. In - Store Personnel Management:
  • Regularly visiting stores to pinpoint areas for improvement.
  • Monitoring performance versus objectives, offering continuous coaching and feedback and conducting assessments based on data.
  • Reviewing Field Sales and Merchandiser itineraries (location, frequency, duration vs plan) and roles to ensure efficient utilization of limited resources.
  • Providing guidance to in-store staff (merchandisers) and ensuring they are trained and informed about new products, promotions and merchandising objectives.
  • Identifying training requirements and devising training plans with the Team Leader.
  • Collaborating with the SDM to create tools, merchandising materials and in-store initiatives for effective shelf management to entice shoppers to purchase Colgate products at the shelf.
  • Supervising the accurate and consistent collection of data for monitoring 5P performance versus target. In - Store Compliance.
  • Clearly communicating in-store goals and overseeing the achievement of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted), promotion implementation versus plan, share of shelf and planograms, POP placement versus plan.
  • Resolving operational challenges at head/regional offices or in-store.
Required Qualifications:
  • A Bachelor's degree.
  • Minimum 5 years of experience in FMCG Customer Account Management.
Note: If and when there is a job opening, the Company will contact only those individuals who have submitted resumes that match the skills, experience, and other requirements of the job opening. These candidates will receive an invitation link to apply to the specific job and must apply again to be considered for it.We value your interest in Colgate-Palmolive and anticipate engaging with you concerning specific job opportunities that arise in Midrand.Our Commitment to Sustainability
With the Colgate brand in more households than any other, we encounter significant possibilities and new challenges as we strive to integrate sustainability across all facets of our business and generate positive social influence. We are committed to positioning ourselves for continued growth as we act on our 2025 Sustainability & Social Impact Strategy.Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose commences with our personnel — ensuring our workforce mirrors the individuals and communities we serve — and establishing an environment where our employees feel a sense of belonging; where we can be our genuine selves, feel respected and have the backing of leadership to influence the business meaningfully.Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified candidates will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.Reasonable accommodation during the application process is available for persons with disabilities. Please contact with the subject "Accommodation Request" should you require accommodation.

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWe are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition.At Colgate, we have a purpose Every day around...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWe are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition.At Colgate, we have a purpose Every day around...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Company Full time

    No Relocation Assistance Offered# Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • Customer Development Analyst

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of connecting with others across the world, full of stimulating discussions, and making impactful contributionsIf this is how you see your career, Colgate is the place to be Our...

  • Customer Development Team Lead

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under...

  • E-commerce Customer Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Property Sales Manager

    2 weeks ago

    Midrand, Gauteng, South Africa New Choice Quality Development Full time

    Property Sales ManagerThe primary purpose of this role is to play a pivotal part in propelling business growth by increasing the number of property listings and property sales and grow our market share. The incumbent will be responsible for developing and executing strategic plans, building and managing a sales team and ensuring the achievement of specific...

  • Manager: Customer and Brand

    2 weeks ago

    Midrand, Gauteng, South Africa BMW (South Africa) (Pty) Ltd. Full time

    This role is responsible to define, steer and implement customer, brand and product strategy, as well as support data driven decision making as a group function. The successful incumbent will be managing overall sales funnel & customer lifecycle, online/offline customer journey & BMW brand communication and experiences.Furthermore, to steer, analyse and...

  • Customer Collaboration Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaWe are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition.At Colgate, we have a purpose Every day around...

  • Software Development Engineer, AWS Support

    2 weeks ago

    Midrand, Gauteng, South Africa Amazon Development Centre (South Africa) (Proprietary) Limited Full time

    Work hard, have fun, and make history at AWS Amazon Web Services has been rated one of the most admired companies globally, both for Innovation and Customer Service. At AWS Kumo, you will be on the forefront of driving Cloud innovation for industry leaders around the globe. Kumo (pronounced 'Koo-mo', the Japanese word for 'cloud') is the global product and...

  • Customer Alliance Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Colgate-Palmolive Full time

    No Relocation Assistance Offered Midrand, Gauteng, South AfricaDo you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributionsIf this is how you see your career,...

  • Oncology Brand and Customer Manager

    2 weeks ago

    Midrand, Gauteng, South Africa MSD Full time

    The Oncology Brand and Customer Manager performs a critical role in the Oncology cross-functional team with primary responsibility of the marketing and promotional efforts supporting selected Oncology Portfolio. The BCM drives collaborative efforts with the sales team and market access function, as well as working closely with the Medical team to provide...

  • National Customer Manager: Hpc

    2 weeks ago

    Midrand, Gauteng, South Africa Premier Full time

    We are committed to creating a vibrant working environment where all employees are passionate and excited about their contribution. Our on-going aim is to be recognised as a leading FMCG employer and to create a working environment where people feel free to share ideas and goals.A career opportunity has arisen in the Sales Department - Premier - KZN. This...

  • Senior Analyst: Customer Value Management

    2 weeks ago

    Midrand, Gauteng, South Africa Blue Label Telecoms Full time

    JOB PURPOSETo implement a robust customer value proposition for company through research on customer insights, industry trends and competitors. To identify opportunities to improve the customer value proposition and customer experience. To subsequently use the insights gained to develop customer centric solutions for those opportunities in collaboration with...

  • Customer Marketing Direct Marketing Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Deka Minas (Pty) Ltd Full time

    JOB PURPOSERESPONSIBILITIES Ensure that an internal function and/or a crossfunctional customer account team maintains highquality customer information; monitor and review information quality to ensure that it is fit for purpose. Provide user input to the development or improvement of the customer relationship management system to ensure it meets immediate...

  • Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Deka Minas (Pty) Ltd Full time

    JOB PURPOSEManage and prioritize IT Systems Development tasks through the effective deployment of resources and efficient workload allocation. Lead a team of system developers to drive innovation and ensuring that Business IT Systems requirements are sufficiently developed and adhered to. RESPONSIBILITIESApplication Software RoadmapDefine and maintain a road...

  • Business Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa People Dimension Full time

    IntroductionA company specializing in IT services based in Midrand is looking for a hands-on IT parts/IT Support related sales experienced Business Development Manager to join their company.Duties & ResponsibilitiesSells IT products and/or Infrastructure management services and develops new account relationshipsSolicits and maintains network of...

  • Business Development Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Hexing Electric South Africa Full time

    Business Development Manager – Agriculture Solar Perm/contract: ContractReports to: CEOLocation: Midrand Hours: 08:30 to 17:30About Hexing Electrical SA (Pty) ltdHexing Electrical SA (Pty) Ltd (Hexing SA) is the Subsidiary of Hexing group which is one of the leading global market players in power industry focusing on smart metering and smart grid...