E-commerce Customer Development Manager

2 weeks ago

Midrand, Gauteng, South Africa Colgate-Palmolive Full time
No Relocation Assistance Offered
Midrand, Gauteng, South Africa

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be


Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities.

The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.


If you want to work for a company that lives by their values, then give your career a reason to single day.


KEY RESPONSIBILITIES -

  • Build and deepen strategic alignment with customers and cross functional teams to elevate growth with deep focus on value creation
  • Use data and analytics to drive better and bolder decision making
  • Launch exciting, personalized, differentiated innovation ensuring best in class execution
  • Ensure the execution of rich content that converts providing higher click; & conversion rates for CP categories
  • Define all metrics that matter for digital shelf excellence, review critical metrics through a scorecard and take corrective actions
  • Leverage digital technologies to drive demand and purchase with a full funnel approach focusing on consumer journeys
  • Ensure robust plans to drive category growth across all sub channels and develop promotion strategy
  • Create and activate business driving opportunities at brand, category and company level
  • Estimate and track yearly sales and traffic distribution, marketing spending and channel performance for eCommerce retailers
  • Be partner and coordinate digital marketing activities with agencies to ensure to optimize traffic driving initiatives
  • Partner relationships with digital technology platforms for mutual business opportunities
  • Collaborate with different internal teams such as Consumer marketing, Retail marketing, Key accounts, Supply Chain, Packaging as well as customers to drive commercial strategy
  • Support business with additional responsibilities as the need arises
  • Effective compliance of process and policies
  • Collaborate with Customer Development teams to drive and execute Omnichannel Strategy

REQUIRED QUALIFICATIONS -

  • A bachelor's degree
  • Minimum 4 years of experience in the FMCG industry in a customer development role
  • Advanced Excel/Google Sheet Capabilities
  • Nielsen data utilisation (or similar retail data & insights tools e.g Aztec)

PREFERRED QUALIFICATIONS -

  • Minimum 2 years of experience in managing Ecommerce Key accounts (Pure Players & Omni Channel retailers) would be advantageous
  • Digital Shelf Measurement tools experience(e.g. Dataweave, Edge etc.)
Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.


Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition.

Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

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