Service Support Agent

3 weeks ago


Johannesburg, South Africa Stepco Recruitment Full time

**POSITION: Service support agent**

**AREA: Sandton (Remote Position)**

**Please note that this is a 1 Year contract position (Renewable)**

Our client is looking for a dedicated and driven individual to join our Support Team as a Senior Technical Support Agent.

Respond to incoming telephone and ticket system queries.
- Provide technical support

**Skills and Experience**:

- Minimum Technical Qualification Requirements: A+ and N+ as well as Senior Certificate.
- Experience working with Fixed Wireless Broadband Equipment: ubnt, Cambium, Mikrotik etc.
- Able to work under pressure in a fast-paced environment.
- Proficient in English.
- Able to work well with others as part of a team.
- 1 - 2 years’ experience in the field would be highly beneficial.

**PLEASE NOTE: We read all the CV's that are sent to us. Due to a high volume of CVs received, our response time might be delayed but please just bear with us. IF, HOWEVER YOU HAVE NOT HEARD FROM US WITHIN TWO WEEKS, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL**

**Job Type**: Contract
Contract length: 12 months

**Salary**: R2.00 - R3.00 per month

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)



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