Technical Support Agent

2 weeks ago


Johannesburg, South Africa OmTalent Full time

**Position**:
OmTalent is on a mission to source and recruit South Africa’s top talent and provide them with an opportunity to work for international companies from the comfort of our offices in Johannesburg.

We are currently recruiting for an Information Technology Support Specialist to work for one of our clients in the MSP (Multi Service Provider) industry.

**Requirements**:

- 3-5 years of experience in a technical support role
- Strong communication, problem-solving, and technical skills
- Proficient in Microsoft Technology such as servers, Office 365, Azure, Exchange, Teams, Sharepoint and OneDrive
- Strong comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
- Clear understanding of cybersecurity best practices (defence-in-depth, zero trust security)
- Networking such as pfsense, Sophos Firewalls and VPN
- Public Cloud such as Microsoft Azure or AWS
- Experience supporting Windows 8.1, Windows 10, Server 2012, Server 2019
- A Microsoft Certification will be advantageous
- A+ and/or N+ certification will be advantageous
- A Degree / Diploma in IT or Informatics will be advantageous

You would be required to work at our offices in Woodmead, Sandton and you would be **required to work American hours (3pm-12am). It is important to note that this is not a work from home position.**

**Salary**:Gross salary of R12 000 - R14 000 per month depending on experience

**Contract Period**: 2 Months

**Job Type**: Temporary
Contract length: 2 months

**Salary**: R12,000.00 - R14,000.00 per month

Application Question(s):

- How many years of technical support experience do you have?
- Are you happy with working American hours? (3pm - 12am)
- Are you happy to commute to our offices in Woodmead on a daily basis? Please note this is not a work from home position.
- Are you happy with the salary on offer? This is not negotiable.



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