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External Sales Representative

4 months ago

Cape Town, South Africa Adzuna ZA B C2 Full time

Join our dynamic team, a leading automotive wholesaler dedicated to delivering exceptional service to our valued customers.

We are currently seeking a motivated and reliable individual to fill the role of External Sales Representative at our PAROW Branch.

Duties and Responsibilities:

  • Communicate the benefits of the Company’s products to drive sales.
  • Act as a liaison between the Company and prospects/clients.
  • Identify and educate prospective customers while supporting existing clients with product-related information.
  • Manage a diverse customer base, including retail workshops, spares shops, diesel pump rooms, agricultural coops, fitment centers, fleet owners, automotive dealerships, and more.
  • Expand and diversify the customer base while maintaining strong relationships with existing clients.
  • Achieve monthly sales targets.
  • Manage allocated areas, maintaining detailed call logs, and submitting daily and monthly reports.
  • Proactively sell products and services, performing cost-benefit analyses for customers.
  • Maintain positive business relationships to ensure buying patterns and future sales.
  • Follow a structured call plan, aiming for 6-8 client visits per day.
  • Visit a minimum of 1 new client daily and handle credit applications.
  • Conduct gap analysis to ensure retailers maintain a comprehensive product range.
  • Uphold the highest level of service and customer support.
  • Expedite the resolution of customer problems and complaints, ensuring prompt feedback.
  • Maintain a regular presence at the customer level to ensure loyalty.
  • Represent the company at customer functions/events.
  • Implement promotional programs.
  • Coordinate sales efforts with team members and other departments.
  • Keep abreast of competitor information and communicate relevant details to management.
  • Prepare strategic reports for clients on sales history and information.
  • Stay updated on all product training and specifics.
  • Perform additional ad-hoc duties as requested by the External Sales Manager.

Minimum requirements:

  • Valid Driver’s License and own vehicle.
  • Proven experience in sales in a similar automotive role.
  • Excel proficiency required for generating comprehensive reports and visualizing data through graphs.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Knowledge of the industry and products is advantageous.
  • Commitment to providing outstanding customer service