Business Development

2 weeks ago

Centurion, Gauteng, South Africa The Talent Hive Full time

1.

Strategic Leadership:

  • Develop and execute the company's distribution strategy, aligning it with overall business goals.
  • Identify new market opportunities, analyse competitor strategies, and recommend strategies to enhance market penetration and competitiveness.
  • Lead and inspire a team of distribution professionals, fostering a culture of high performance, collaboration, and continuous improvement.

2.

Distribution Management:

  • Oversee the development and implementation of distribution plans, ensuring effective deployment of resources and achievement of sales targets.
  • Optimise distribution channels, including brokers, partnerships, and outbound call centres, to maximise customer reach and profitability.
  • Grow the brand by developing and executing marketing and branding initiatives that enhance the company's visibility and reputation.

3.

Operational Management:

  • Establish and maintain efficient operational processes and workflows within the distribution function.
  • Develop and implement performance metrics and KPIs to monitor and measure operational effectiveness and ensure service level agreements are met.
  • Identify areas for operational improvement and implement initiatives to enhance productivity, streamline processes, and reduce costs.

4.

Relationship Management:

  • Maintain and enhance relationships with key customers and stakeholders, ensuring their satisfaction and loyalty.
  • Collaborate with internal stakeholders, including underwriting, marketing, and product development teams, to align strategies and ensure seamless coordination across functions.
  • Represent the company in industry forums, conferences, and events to enhance brand visibility and build strategic alliances.

5.

Customer Service:

  • Ensure exceptional customer experience throughout the distribution process by implementing customercentric strategies and initiatives.
  • Develop and implement customer service standards and guidelines to deliver highquality service.
  • Monitor customer satisfaction levels, gather feedback, and implement improvements to enhance customer service and retention.
  • Foster a customerfocused culture within the distribution team, emphasizing responsiveness, empathy, and proactive problemsolving.

6.

Compliance and Risk Management:

  • Ensure compliance with relevant regulatory requirements and industry best practices in distribution operations.
  • Monitor and mitigate risks associated with distribution activities, proactively addressing any potential issues or gaps.
  • Stay updated on industry trends, market dynamics, and emerging distribution models to identify opportunities for innovation and competitive advantage.

Qualifications:

Minimum Requirements:

  • Bachelor's degree in business, marketing, or related field.
  • FAIS compliant and RE
  • IISA professional insurance designation.
  • MBA or Executive Development Programme is advantageous.
  • Key Individual qualifications would be advantageous
Work Experience

Minimum Requirements:

  • Minimum 10 years work experience with at least 5 years of senior or executive management experience.
  • A proven track record of driving financial and operational performance within a division.
  • Proven track record management broker relationships
  • Proven track record managing business development consultants
  • Display a high tolerance for stressful environments.
  • Must be willing to travel extensively throughout the country

TECHNICAL COMPETENCIES

Minimum Requirements:

  • Excellent leadership skills and the ability to lead through subordinate managers.
  • A deep understanding and knowledge of the South African Insurance market.
  • A deep understanding of the outsources and binder environment within the shortterm environment.
  • Sound knowledge of regulatory and legislative requirements.
  • Excellent demonstratable knowledge and understanding of Commercial and Personal Lines Underwriting.
  • Policy administration systems experience and an understanding of portfolio management principles.
  • Experience in managing large book loss ratio and appropriate management of profitable shortterm insurance environments
  • Good understanding how insurance systems work and a record of knowledge of the various systems within the outsourced and binder market
  • Analytically competent with a flair for MIS and reporting tools
  • Excellent writing capabilities with sound thought processes
More than 10 Years

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