Customer Retention Manager

Are you a Customer Retention Manager looking for an exciting new career opportunity within the online sports betting industry? We have the perfect job for you This leading online sports betting company are looking for you to analyse customer interactions and relationships to ensure high levels of customer satisfaction and retention. If you have a strong...

KwaZulu Natal, DurbanUmhlanga. Growing online sports betting company seeks Customer Retention Manager with strong understanding of online sports betting, casino games, customer behaviour and a passion for sports. Must have minimum 5 years experience in customer retention management.Responsibilities: Develop and implement a customer retention strategy to...

Customer Retention AgentJob SummaryWe are looking for a dynamic retention specialist to help us retain our core customer base. Responsible for handling all Subscriptions Retention duties in order to maximise customer loyalty and generate revenue via new sales, reinstates and renewal targets. To build strong relationships with customers and to ensure that...

Job ClassificationREQ Lerato SitholeLocation: Durban- KZNCluster: Nedbank Wealth- InsuranceClosing Date: 24 June 2024Job FamilySALES AND SERVICESCareer StreamCALL CENTRE (Service)Leadership PipelineManage Self: TechnicalFAIS Affected- YesJob PurposeTo design and implement customer retention strategies to increase loyalty and retain business on short- and...

Job Classification REQ Lerato Sithole Location: Durban KZN Cluster: Nedbank Wealth InsuranceClosing Date: 24 June 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To design and implement customer retention strategies to increase loyalty and retain business on short-...

Requisition Details & Talent Acquisition Contact REQTalent Acquisition Consultant: Lerato Sithole- Location: KZN- Durban- Cluster: Nedbank Wealth InsuranceClosing Date: 1 March 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To design and implement customer...

Key Responsibilities of the Position: Deploy retention strategies to retain existing clients. Maintain and update records of business sold and adhere to company administrationpolicies and procedures. Show tolerance and patience in understanding client's complaints, reason for cancellationand other issues and positively turn the call around Achieve daily,...

Careerbox is currently recruiting for a UK campaign for a target driven environment delivering Inbound Customer Service, Retentions and Sales through service excellence to customers. To deliver best in class service by understanding the customer's needs and providing solutions to queries regarding Product information, Cancellations, Updating Customers...

KwaZulu Natal, Durban- (Negotiable)Customer Experience Manager required to increase and improve customer engagement, product adoption, and customer retention. Gain valuable insights based on customer data to drive new acquisitions, reduce churn, manage retention, and improve customer experience. Based in Umhlanga, DurbanDuties and responsibilities: Work with...

Customer Experience ManagerThe role:We are a proudly South African investment company focusing on Technology,Media,Telecommunications, and Financial Services. Our employees are always at the forefront ofbusiness technology, and we count on them to use their knowledge and skills, to move ourcompany from strength to strength.A Customer Experience Manager at...

Hire Resolve's client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention.Responsibilities:Develop and maintain relationships with key...

Requirements: Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution The ability to work well in a team- problem solving skills The most important rule in providing excellent customer service is to be friendly Know your product or service and respond...

Overview Hire Resolve's client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN.The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention.Responsibilities:Develop and maintain relationships with key...

KwaZulu Natal, KwaZulu Natal**Monthly Basic Salary (Market related)Operations & Retentions Manager (Medical & Claims)A leadership team that values autonomyIn this pivotal role, you will spearhead the claims administration department, working collaboratively with fellow line managers and the business line executive. Your mandate is to champion the ongoing...

DSV - Global transport and logisticsLocation: Durban, KZNJob Posting Title: Account Manager, RetentionTime Type: Full TimeMain Purpose of the RoleTo build and maintain a stron business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions.Job-Related Requirements Minimum...

ABOUT THE COMPANYTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa's leading financial long- and short-term insurance providers. Our portfolio includes South Africa's most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via...

Job Classification REQ Lerato Sithole Location: Umhlanga Job Family Administration, Operations and Facilities Career Stream Operations Leadership Pipeline Manage Others FAIS AffectedJob Purpose To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant...

DUTIES INCLUDE BUT ARE NOT LIMITED TO:Communicate with clients who express a desire to terminate their relationship with the company.Listen attentively to clients' concerns, complaints, and reasons for wanting to leave.Identify and address underlying issues or problems that may be contributing to client dissatisfaction.Provide timely and effective solutions...

Hire Resolve is collaborating with a top electronics company in KwaZulu-Natal to hire a Customer Relations Manager. As a Customer Relations Manager, your main role is to manage and improve customer relationships, ensure satisfaction with products and services, and boost customer loyalty.You will be the primary contact for assigned customers, handling...

Reputable company is looking for a Operations and Retention Bureau Manager who plays a pivotal role in leading and expanding the claims administration team within the business. In this pivotal role, you will spearhead the claims administration department, working collaboratively with fellow line managers and the business line executive. Your mandate is to...