Operations and Retention Manager

Reputable company is looking for a Operations and Retention Bureau Manager who plays a pivotal role in leading and expanding the claims administration team within the business. In this pivotal role, you will spearhead the claims administration department, working collaboratively with fellow line managers and the business line executive. Your mandate is to...

Are you a Customer Retention Manager looking for an exciting new career opportunity within the online sports betting industry? We have the perfect job for you This leading online sports betting company are looking for you to analyse customer interactions and relationships to ensure high levels of customer satisfaction and retention. If you have a strong...

Are you a Customer Retention Manager looking for an exciting new career opportunity within the online sports betting industry? We have the perfect job for you This leading online sports betting company are looking for you to analyse customer interactions and relationships to ensure high levels of customer satisfaction and retention. If you have a strong...

KwaZulu Natal, DurbanUmhlanga. Growing online sports betting company seeks Customer Retention Manager with strong understanding of online sports betting, casino games, customer behaviour and a passion for sports. Must have minimum 5 years experience in customer retention management.Responsibilities: Develop and implement a customer retention strategy to...

Job ClassificationREQ Lerato SitholeLocation: Durban- KZNCluster: Nedbank Wealth- InsuranceClosing Date: 24 June 2024Job FamilySALES AND SERVICESCareer StreamCALL CENTRE (Service)Leadership PipelineManage Self: TechnicalFAIS Affected- YesJob PurposeTo design and implement customer retention strategies to increase loyalty and retain business on short- and...

Job Classification REQ Lerato Sithole Location: Durban KZN Cluster: Nedbank Wealth InsuranceClosing Date: 24 June 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To design and implement customer retention strategies to increase loyalty and retain business on short-...

Requisition Details & Talent Acquisition Contact REQTalent Acquisition Consultant: Lerato Sithole- Location: KZN- Durban- Cluster: Nedbank Wealth InsuranceClosing Date: 1 March 2024Job Family SALES AND SERVICESCareer Stream CALL CENTRE (Service)Leadership Pipeline Manage Self: Technical**FAIS Affected Yes**Job Purpose To design and implement customer...

Key Responsibilities of the Position: Deploy retention strategies to retain existing clients. Maintain and update records of business sold and adhere to company administrationpolicies and procedures. Show tolerance and patience in understanding client's complaints, reason for cancellationand other issues and positively turn the call around Achieve daily,...

Job Classification REQ Lerato Sithole Location: Umhlanga Job Family Administration, Operations and Facilities Career Stream Operations Leadership Pipeline Manage Others FAIS AffectedJob Purpose To manage and lead a team of administrators in order to facilitate the processing of both internal and external client instructions on behalf of the relevant...

DSV - Global transport and logisticsLocation: Durban, KZNJob Posting Title: Account Manager, RetentionTime Type: Full TimeMain Purpose of the RoleTo build and maintain a stron business partnership with new and existing customers, consciously looking for value adding opportunies to improve and develop current client solutions.Job-Related Requirements Minimum...

Durban Area - KwaZulu Natal: Our client is looking for a Director of Farming Operations.MINIMUM REQUIREMENTS Agricultural degree or equivalent Post graduate business qualification would be a strong advantage Minimum of 10 years in farming operations industry with at least 5 years at senior management level Proven sound financial background Proven ability to...

RESPONSIBILITIES:Manage and authorize purchases and invoices for Passenger Services, Crew and Technical;Manage costs in respect of delay and missed connections;Motivate for any additional contracts related to purchasing;Implement cost-saving initiatives and manage external service provider relationships;Attend to common interest matters;Ensure adherence to...

DUTIES INCLUDE BUT ARE NOT LIMITED TO:Communicate with clients who express a desire to terminate their relationship with the company.Listen attentively to clients' concerns, complaints, and reasons for wanting to leave.Identify and address underlying issues or problems that may be contributing to client dissatisfaction.Provide timely and effective solutions...

ABOUT THE COMPANYTelesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa's leading financial long- and short-term insurance providers. Our portfolio includes South Africa's most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via...

Head of Operations Bank/Fin Services/Insurance ~ Call Centre BPODurban - Kwa Zulu Natal - South AfricaYou will be required to lead and optimize the performance, productivity, and profitability of our Outsourced Debt Collection business in the US market. This leadership position will play a crucial role in driving significant growth and ensuring...

Purpose of the Job:The role holder will be accountable for maximising the profitability and satisfaction of existing and new Client relationships through a team growing to circa 300 Agents and multiple Campaigns led by a reporting span of Operations Managers and Team Leaders.Key to success will be creating a high-performance culture where team members are...

Vodacom's No1 Retail Dealer (Est is in search of a talented, multi-skilled Operations Manager to join our high performance team. With 10 Retail stores located around the greater Durban area, our success has led to the first new expansion out of KZN to the iconic Nelson Mandela Square and The Marc in SANDTON.We are looking for a vibrant, dynamic, energetic...

Safair Operations, operating asFlySafairhas a vacancy for aRoute Checkerat our baseKing Shaka International Airport.The successful applicant will report to theManager: Cabin ServicesRESPONSIBILITIES: Conduct route checks as required by CAA; Conduct inflight proficiency checks using a checklist that contains the standards for performance that are being...

Client Care Manager DBN Bank/Fin Services/Insurance ~ ICTDurban - Kwa Zulu Natal - South AfricaOur client is seeking to appoint a customer-centric Client Care Manager who is comfortable dealing at an Executive level. It is essential that you have a valid driver's license, and your own vehicle and can speak fluently in Afrikaans and English.The main...

Location:DurbanSalary:1,800,000Job Type:PermanentReference:67067Job Summary: Looking to run a large, national businessThe security & cleaning division of this multi-disciplinary services group is well established and already employs 7,000 staff across South Africa. 80% of these individuals are within the security arm of the business and as such the Managing...