3rd Line IT Support

Purpose of the job:To Ensure Network Stability and UptimeTo manage the local networking environment ensuring that it is pacthed and supported.Support wider IT infrastructure for remote sites.Provide End User SupportMonitor IT environment pro-actively.Ensure IT Policies and Procedures are up to date and followed.Lease and Manage 3rd Party Service...

Welcome to Uptime - Your Opportunity to Join Our Team@Uptime offers white label IT Support, Helpdesk, and NOC services to MSPs, allowing them to broaden the services provided to their clients. Join us to work closely with a top US-based MSP, where you'll have the chance to enhance your technical expertise.Position Details:Work hours: 3pm - 12am (SAST),...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by 3rd party service providers.Key outputs/accountabilityProvide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with 1st line technical support queries for when the work load when...

1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life.Job Purpose Be the...

Role:The IT Support Administrator will be responsible for providing comprehensive 1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves both face-to-face and remote support across a Windows environment, handling a wide range of hardware and software issues. The candidate should have a strong understanding...

About us1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our marketing team and help us bring our vision to life.Job...

ENVIRONMENT: PROVIDE a high level of support to Enterprise clients of a dynamic Internet Service & Network Specialist seeking your strong technical expertise to join its team as its next Senior Support Engineer. You will be responsible for providing Senior Enterprise Server support to all Western Cape clients and software support services will include...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

Responsibilities:Providing 2nd Line support to diverse clients.Being a skilled first contact is crucial. Preferably from an MSP background.This role supports a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager expertise is a mustExcellent English language skills, both written and verbal, are essential.Skills:Offering IT support to customers in a...

Responsibilities: Work closely with the Digital support and development teams to continuously improve the stability in this environment. Work with domains and support teams to improve software deployment techniques and procedures. Ensure that software releases deployed into the production environment follow documented IT procedures. Ensure all agreed release...

Babble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the very best cloud solutions.Babble's growth over the...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...

Disruptive is seeking a highly proficient and dedicated IT Support Technician to join their Client's Operations team. The individual will play a crucial role in overseeing the IT operations, ensuring the seamless functionality of the infrastructure, software systems and providing support to product and development teams.1. ROLES AND RESPONSIBILITIESIncludes...

Support Engineer (ATM) - CPT - EEIT - SupportCape Town - Western CapeENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm...

Assist customers with 1st line support on various technologies to resolve as many incidents as possible. Monitor and distribute incident calls when first contact resolution could not be reached. Contact 3rd party suppliers to log support calls, get updates on open support calls, etc. Keep the customers updated on the progress of their incident (make them...

Role DescriptionThis is an on-site contract role for a Desktop Support Technician at clients site. The Desktop Support Engineer will be responsible for providing technical support for desktop computers, troubleshooting computer hardware issues, and supporting printers. The role will involve day-to-day tasks such as diagnosing and resolving software and...

Office AdministrationWestern Cape ~ Cape Town:Specialist Support-Based in Cape TownContract - 3 MonthsResponsibilities Coordinate and oversee the design, administration, analysis, and feedback of the annual L&L survey to residences, the University Community, and larger National & International Student Housing Community Measure and empirically analyze the...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...

Summary:A young, dynamic IT solution company based in Cape Town is looking for a vibrant IT Technician, with their own vehicle to provide IT support to our clients.FUNCTIONS / RESPONSIBILITIES: Valid Driver's License Ability to work independently and within a team. Customer Service OrientatedResponsibilities: Enduser Remote and In-Person support Responsible...

Job descriptionBabble is a leading technology business that is reimagining how we do work. Founded in 2001, the company works with over 4,000 organisations in a wide range of sectors - including financial, health and education, travel and accommodation, and public services - by sourcing deploying and supporting locally the absolute best cloud solutions.Key...