3rd Line Support Engineer

If you are dynamic, have loads of positive energy and are passionate about Information Technology we have a career opportunity for you 3rd Line Support position, reporting to the Technical Lead in the United KingdomKey functions: System monitoring, manage local suppliers, server & switch updates, design IT infrastructure, manage IT policies and procedures,...

Purpose of the job:To Ensure Network Stability and UptimeTo manage the local networking environment ensuring that it is pacthed and supported.Support wider IT infrastructure for remote sites.Provide End User SupportMonitor IT environment pro-actively.Ensure IT Policies and Procedures are up to date and followed.Lease and Manage 3rd Party Service...

Key purpose of the roleThis role is to address all day-to-day IT-related issues and manage IT support by 3rd party service providers.Key outputs/accountabilityProvide 2nd line technical support queries professionally and efficiently, maintaining a high degree of employee service.Assist with 1st line technical support queries for when the work load when...

ENVIRONMENT: PROVIDE a high level of support to Enterprise clients of a dynamic Internet Service & Network Specialist seeking your strong technical expertise to join its team as its next Senior Support Engineer. You will be responsible for providing Senior Enterprise Server support to all Western Cape clients and software support services will include...

Support Engineer (ATM) - CPT - EEIT - SupportCape Town - Western CapeENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm...

Responsibilities:Providing 2nd Line support to diverse clients.Being a skilled first contact is crucial. Preferably from an MSP background.This role supports a US MSP - Initial hours 3pm - 12am Monday to FridayFortiManager expertise is a mustExcellent English language skills, both written and verbal, are essential.Skills:Offering IT support to customers in a...

ENVIRONMENT: A strong technical Support Engineer is sought to complement the growing ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2nd Line End User Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with End User before resolving of the call on HEAT. The...

START DATE :ASAP / ImmediateREQUIREMENTS:Grade 12Able to speak Mandarin and Cantonese5 – 8 years' experience managing medium sized infrastructure projects independentlyProblem solving skillsGood communication skillsApro and Service engine supportProvide 3rd line support to the Santa fe UsersProvide exceptional customer service to end usersProject work for...

Support Engineer (Enterprise Software Traditional Services)IT – SupportCape Town – Western CapeENVIRONMENT: PROVIDE optimal Microsoft Server Support as your strong technical background as a Support Engineer is sought by a dynamic Internet Service & Network Specialist. You will also assist with escalations from 1st and 2nd Line Support Engineers,...

Who are we? Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology...

The 3rd Assistant Electrician shall carry out the work orders given by Chief Electrical Engineer or 1st Electrical Engineer. They are skilled workers capable of working with minimum supervision, and with the ability to undertake basic electrical maintenance, repair work and basic troubleshooting.RESPONSIBILITIES: Responsible for all interior and exterior...

1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our team and help us bring our vision to life.Job Purpose Be the...

Our client in Epping is currently on the lookout for an IT Infrastructural Engineer to join their international company in South Africa. In this role, you will be responsible for a range of tasks including maintenance of active directory, database, file servers, root cause analysis and formulating controls with problem prevention.A recent professional...

Overview Position: IT Support EngineerHire Resolves client is seeking a talented IT Support Engineer to join their growing team in Cape Town, Western Cape.The successful candidate will be responsible for providing technical support to the employees and customers, resolving hardware and software issues, and ensuring the smooth operation of the IT...

Are you passionate about driving change in the energy sector? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you Join a trailblazing team at the forefront of energy innovation. Our client is a leader in EV fleet and battery storage solutions, dedicated to helping organizations transition to sustainable,...

ENVIRONMENT: The Support Engineer role is crucial for delivering direct technical support and managing the detailed aspects of project planning through accurate BOMs. This role is essential in maintaining high levels of customer satisfaction and operational excellence, embodying our client's commitment to quality and innovation in the MSP sector. Through...

About us1-grid is a leading web hosting company with a well-established customer base that is passionate about delivering top-quality hosting solutions to SMEs in South Africa. We're on a mission to grow businesses online with simple and reliable products, and we're looking for a ATS Agent to join our marketing team and help us bring our vision to life.Job...

Key purpose:We are looking for a technical support engineer that is enthusiastic about all things IT and who is always actively looking for ways to enhance our IT infrastructure by fulfilling not only our current needs but also planning for our future requirements in an ever-changing technology environment, who will be based in our Cape Town Office. This is...

Responsibilities : General Microsoft Server incident and service request support Assist with escalations from 1st and 2nd line support engineers Preventative maintenance (Patch management) Device hardening and vulnerability management Backup management Antivirus management Technologies include (but not limited to): Cloud Services: Azure & M365 ...

Support Engineer – R500k p.a (Rondebosh) Well known payment services company is looking for a Support EngineerThe ideal candidate will have min 2-5 years experience in:2-years related experience in MSSQL and MySQL,High Level of Knowledge in ACI Postilion suite of products (Realtime Framework, Office, Config- Server, eSocket.POS)Linux knowledge and...