Client Liaison Officer

1 week ago


Germiston, Gauteng, South Africa TMS International Full time

CLIENT LIAISON OFFICER
TMS International South Africa is looking for a
CLIENT LIAISON OFFICERto be based in

Germiston.
- _

a) Customer Liaising

  • Collaborate and communicate successfully with our business clients and within the business
b) Attend all meetings with Client

c) Build and maintain a healthy good relationships with clients

d) Prompt attention to Customer/Client's Queries

e) Provide Excellent Service ,update Client on progress of vehicle completion

f) Order/Quotation /Revenue Input - Follow up on quotes and orders on a daily basis

g) Follow-up on Invoice Payment from Customers;
h) Proactively solve conflicts and address issues that could occur between the business and our Client.

i) Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship and processes between the business and our Clients

j) Must adhere to Health and Safety at all times

a)

  • Bachelors (preferred) or NQF Level 5 (in a relevant field)
Customer Service Experience: 3 years (required)

  • Financial Background
    Desired
  • People leadership skills
  • Problem resolution skills
  • The ability to manage multiple tasks at once
  • Excellent Negotiation Skills
  • Must be time flexible evening/weekend availability
  • Must be able to work under pressure;

Ability to Commute:

  • Germiston, Gauteng (required)

Ability to Relocate:

  • Germiston, Gauteng: Relocate before starting work (required)
Application Deadline: 2024/03/07

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