Customer Services Associate

About Quantanite: Quantanite is a global leader in Business Process Outsourcing (BPO), delivering comprehensive services such as customer support, back-office operations, and IT consultancy. Our mission is to provide scalable and innovative solutions that drive efficiency and growth for our clients' businesses. About the Role: We are seeking a Customer...

Role Summary:The role of Customer Service Agent requires excellent listening and communication skills and requires exceptional customer service throughout.We strive to exceed customer expectations, respond quickly and minimize customer frustrations, and provide strong customer support through professionalism, empathy, friendliness, and a quick decision on...

About QuantaniteQuantanite is a customer experience (CX) solutions and outsourcing company that helps fast-growing companies and leading global brands to transform and grow. We do this through a collaborative and consultative approach, rethinking business processes and ensuring our clients employ the optimal mix of automation and human intelligence. We're an...

Physical location of position: Olivedale, JohannesburgPosition of reporting manager: Head of Client and Marketing Company Culture Our culture is a defining characteristic of who we are. It is in our DNA and determines how we engage with each other and our Clients. It guides, motivates and inspires us and facilitates in creating a fun, happy and rewarding...

Key Responsibilities include but not limited to the following:Planning of portfolio of structural engineering to ensure readiness for implementation of projects/programmes. Effective prioritization, investigation and resolution of dailyallocated queries from various stakeholders Provide support to Credit Management for effective credit control and increased...

Record customer information correctly and direct to the appropriate banker or department.Monitor customers at the reception area and banking hall and intervene with unhappy or irate customers immediately.Understand the risks associated with the customer demand and adhere to all risk and compliance requirements when executing on demand.Facilitate the...

Technical Customer Support Associate The legends in customer support We are looking for a highly motivated Associate Technical Support Engineer to join our global support team, and provide first-line technical support to customers using Mimecast products. In this role, you will be responsible for promptly responding to customer queries and troubleshooting...

Johannesburg, South Africa | Posted on 02/07/2024 Sumo Tech is looking for a Sales Associate. You will play akey role in driving sales and fostering positive relationships with customers.This position is perfect for individuals who are passionate about sales,customer service, and thrive in a fast-paced environment.RequirementsPrior experience in sales,...

Supports field teams with technical supportMonitoring all technical requests receivedAcknowledge of technical request from customer or Supporting structuresTroubleshoot technical issuesDiagnose and assist with technical issueResolve technical issue or refer to service delivery agent and service coordinator for further assistanceUpdating customersSending...

What you will be doing About us:World Courier:Our commitment to People, Quality and Innovation means we deliver career opportunities that few others can match. From our beginnings 50 years ago couriering time sensitive high importance documents to today's cutting edge logistics solutions for Cell & Gene Therapies that save lives, we now have over 3,000...

Job Description:Site Name: South Africa - Gauteng - JohannesburgPosted Date: Jun Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil,...

Requirements:Matric and a relevant tertiary qualification, preferably with a leadership component.Minimum 2 years of experience as a Team Leader/Supervisor in a bank call centre.Key Responsibilities:Ensure team addresses customer needs effectively.Encourage team to take ownership of customer requests and provide prompt responses.Implement controls to...

Minimum requirements for the role: A customer service management diploma or business administration diploma is preferred for this role. Previous experience having worked within an internal sales management or related role ideally within an industry that manages stock and warehousing supplying into various manufacturing or distribution industries. Must have...

AICPA:South Africa:About the Role:You Will: Identify and report issues that could negatively affect our member/customer experience Achieve qualitative and quantitative targets for individual performance Upsell/cross sell by engaging customers in a discussion about membership, products and services suitable to their needs through both inbound and outbound...

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world's most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and...

Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It Possible.You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.How you will contributeYou will: Manage the order...

QuickBooks Accounting AssociateA fast-growing toy/craft company with a focus in the activity category and sales globally in 90+ countries is seeking a QuickBooks Accounting Associate.DescriptionOverseeing the timely processing of invoices, payments, collections, and reconciliation of accounts. This position requires meticulous attention to detail, strong...

Quantanite is a BPO based in Sandton. We are seeking a Associate to join their team. We are looking for an associate that is able to work on a flexible working roster to cover a 24/7 campaign.About the role:The purpose of the role is to fulfil operational tasks related to existing bookings and servicing reservations post booking. This will include admin...

Summary:Associate is responsible for Product Support to customers within the call centre and supportdesk environment. Associates are required to utilize the call centre management system andexternally of the organization. Product Support Associates must maintain the higheststandards of product knowledge as well as proficiency in written and verbal...

Job Number 72290Job Type PermanentJob Title Customer Service / Receptionist / AdministratorComputer Skills MS OfficeIndustry HealthCity JohannesburgProvince GautengJob Overview:We are seeking a dynamic and organized individual to join our team in the role of Customer Service/Receptionist/Administrator. This position involves handling basic customer support...