Service Desk Engineer

Service Desk Engineer Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions.Sabio provides expertise and solutions that our customers' need to respond to the ever-changing world. Our...

Join South Africa's leading fashion retailer with over 700 stores, renowned aspirational brands and world class systems and become part of the winning team. If fashion retail excites you, along with a fast paced and innovative environment, then this position may well be for you. We are looking for an energetic, customer focused and result oriented Stores...

Role Objective: Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.Qualifications Required:Grade 12 A+ N+ or HigherPreferred Qualifications:ITIL v3 or ITIL 4 and QAExperience required: 12 Years' experience in an IT service desk environment 12 Years'...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands.Our brands span a range of categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges,...

Service Desk Agent required for a client site in Cape Town.Requirements is as follows Grade 12Diploma in ITMCSA/MCSE CertifiedMicrosoft Office 03652 years IT relevant experience in IT service desk, remote desktop and onsite support.Working on SLAs, logging of calls, password related calls and correct allocation of calls. This needs to be achieved in...

Our client is looking for a Service Desk Manager, To create a leadership position to manage the company's Service Desk operations.Responsibilities: Implementing and managing change Developing, implementing, and reviewing core responsibilities and tasks Improving performance by raising efficiency and improving available tools to enable this. Analysing...

About our client:Our client is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States.Their fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and...

3years Assisting with writing, editing, and revising training manuals for new and updated software and hardware Providing technical assistance for questions and problems Diagnosing and identifying system errors and other issues Following up with customers to ensure full resolution of issues Requesting feedback and/or monitoring calls and other methods of...

Our client is looking for a SERVICE DESK ANALYST. The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the companies Service Desk operations.Responsibilities: Customer Service Remain courteous, tactful, honest and professional in all communication with other parties Ensure that feedback and follow ups to...

Service Desk Technician :at DigiCertCape TownABOUT DIGICERTWe're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to little things like surgically...

SERVICE DESK / CALL CENTRE INDUSTRYCAPE TOWNPurpose: The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with Service Desk operations.Minimum requirements:Matric Analysis experience (1 year) Data management knowledgeResponsibilities:Customer Service o Remain courteous, tactful, honest and professional in all...

Closing Date2023/03/1- Reference NumberSHO Job TitleService Desk Agent III Job TypePermanent Location CountrySouth Africa Location ProvinceWestern Cape Location Town or CityCape Town Purpose of the JobTo timeously and effectively respond to electronic IT user queries through the receipt and logging of incidents reported by users and the co-ordination of...

JOB ADVERTISEMENT:SERVICE DESK ANALYST [SASOL TEAM]Reporting Line: Service Desk ManagerWorking Hours: 08h00am - 17h00pm (Monday - Thursday),08h00am - 16h30pm (Friday). May be required to work overtime when needed.Purpose:The purpose of this role is fulfilling the administrative & quality-assurance tasks associated with the company's Service Desk...

TRIZ Engineering Solutions is looking for an experienced draughtsman to perform the tasks of a Automotive Service Documentation Technician. This requires working closely with Lead Engineers and possessing the ability to fit into the DNA of the company culture that is dynamic and embraces change. Apart from a contained and well-rounded person with a high EQ...

Job Advert Summary:To assist the IT department by providing user administration support to all regional end users and office staff on desktop,cloud, and network account management as well as to administer the organization's help desk ticketing software and triageand assign tickets and advise customers of the consequent solution.Minimum Requirements:Job...

FunctieomschrijvingThe MS Service Desk Agent is the first point of contact for clients and vendors, accountable for taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.2Key Roles and Responsibilities:Receive, log, validate and diagnose...

Overview:Essential Function To answer calls within agreed benchmark performance targets Ensure all customer requests are progressed accurately with maximum efficiency Communicate with both internal and external customers to a consistently high standard To log incident information on Incident Management Systems accurately and efficiently in line with the...

About our Client: Our client is in search of a dynamic Service Desk Team Leader to ignite business growth and surpass targets. Offering a dynamic and collaborative environment, they foster creativity and initiative, providing opportunities to make a tangible impact. Join their team of passionate professionals and be part of a culture that values innovation...

Closing Date2023/03/1- Reference NumberSHO Job TitleService Desk Operator I Job TypePermanent Location CountrySouth Africa Location ProvinceWestern Cape Location Town or CityCape Town Purpose of the JobThe purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by...