IT Service Delivery Head

2 weeks ago

Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

Description

Hello Future IT Service Delivery Head

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who has experience in:

Managing and controlling resources to provide efficient and cost-effective information systems delivery service to the business in the two major infrastructure delivery areas covered by this role. Building out the DevSecOps capability / service Experience in networking, development is key Over 10 years experience in a Middle to Senior IT role Must have IT infrastructure experience

You will be responsible for:

Drive business profitability in the context of cost management through Information system delivery technology solutions and IT Service strategy Establish, align, and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency. Manage IT Service Level Agreements by ensuring cost saving against Investment of delivery return. Develop an IT service culture which builds rewarding relationships, proposes innovations, and allows others to provide exceptional client service by developing an IT Service Model Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, solution architects, project managers and senior staff members by providing input to business requirements. Ensure that client queries are dealt with proactively and accurately. Take overall ownership of the DevSecOps and Compute delivery platforms (Server and Desktop virtualisation platform as well as the container platform), ensuring that the strategy, capacity management, financial (budgeting, cost recovery, etc), service delivery and people management disciplines are in place. Build Out the DevSecOps capability / service, managing prioritisation, performance and delivery of resources directly employed in the area, as well as delivery of the vendors / contractors employed in that area. Create a DevOps community which will bring all resources involved in DevSecOps functions in I&SS together in a virtual 'home' - to ensure cross skilling, sharing or experience and learning, creating a repository for shared practices and templates as well drive standardisation, adoption of toolsets and efficiencies across the community.

We can be a match if you have/are:

Over 10 years experience in a senior/middle management IT role

#Post

#FNB

#LI-NN2

Are you interested to take the step? We look forward to engaging with you further. Apply now

Job Details

Application Closing Date

31/05/24

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

  • IT Service Delivery Head

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionHello Future IT Service Delivery HeadWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Manager: IT Service Delivery

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001076Listing status: OnlinePosition summary:Industry:IT & InternetJob category:IT-ManagementLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Job description:KEY DUTIES AND RESPONSIBILITES:***Contribute to and influence: o IT Infrastructure Strategy- o IT Infrastructure Investment...

  • Service Delivery

    2 weeks ago

    Randburg, Gauteng, South Africa Oaksure Financial Services Full time

    Daily Quality Assurance on all Service Delivery Lead EngagementDaily Time and Attendance ReportingDaily lead allocation to teamAccountable for Planning and Organising Teamwork schedules according to the company's resource planPlan and Organise Team Overtime scheduleEnsure that the team adheres to the company's code of conductReport and initiate disciplinary...

  • Head Critical Services

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_001230Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Operations ManagementLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a talented and experienced Head: Critical Services to focus on developing, implementing and reviewing the...

  • Service Delivery Manager-2

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryProactively...

  • Head of Academics

    2 weeks ago

    Randburg, Gauteng, South Africa Omega HR Solutions Full time

    Responsibilities:The successful incumbent will be expected to:Monitor and ensure the implementation of the academic strategy, standards, and policies on the campus. Build the academic culture on the campus. Be responsible for ensuring and promoting parity between the Academic Schools operating on the campus. Perform quality oversight of academic engagements....

  • Kza head of Service and Life Cycle Services

    2 weeks ago

    Randburg, Gauteng, South Africa Krones Southern Africa (Pty) Ltd Full time

    Division Engineering Company Krones Southern Africa (Pty) Ltd Location Randburg, South Afrika Join as Professionals Worktime FulltimeKrones Southern Africa is located in Northriding Johannesburg and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and manufacturing of...

  • Head of Service

    2 weeks ago

    Randburg, Gauteng, South Africa ZEISS Group Full time

    Maintaining of existing customer databasePreparation and estimation of costs of work requiredProvision of technical support staff to sales personnel for exhibitions/demos/showsOffering and supporting the sale of Product Support Agreements (PSA)Liaison with the company's internal staffBuild relationships with customersHandle client queries in oral and/or...

  • Head of Service

    2 weeks ago

    Randburg, Gauteng, South Africa ZEISS Group Full time

    Maintaining of existing customer databasePreparation and estimation of costs of work requiredProvision of technical support staff to sales personnel for exhibitions/demos/showsOffering and supporting the sale of Product Support Agreements (PSA)Liaison with the company's the internal staffBuild relationships with customersHandle client queries in oral and/or...

  • Head: Academic

    2 weeks ago

    Randburg, Gauteng, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    Direct Reporting Line:Campus HeadVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the...

  • Head: Customer Experience

    2 weeks ago

    Randburg, Gauteng, South Africa Tracker South Africa Full time

    Listing reference: track_000986Listing status: OnlinePosition summary:Industry:IT & InternetJob category:Customer ServiceLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a talented and experienced Head: Customer Experience to focus on developing, implementing and reviewing the customer...

  • Motorbike Delivery Driver

    2 weeks ago

    Randburg, Gauteng, South Africa RJPersonnel Full time

    1years Loading, transporting, and delivering items to clients or businesses in a safe, timely manner. Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. Assisting with loading and unloading items. Accepting payments for delivered items. Providing excellent customer service,...

  • Head of Identity

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryAbsa Group...

  • Absa Technology Head: Network Services

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe role...

  • Absa Technology Head: Network Services

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe role...

  • Commercial Agriculture Valuations Portfolio Head

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description To define the valuations strategy for the assigned valuations portfolio, provide input into the valuations policy, check the quality of valuations and manage liaisons with internal and external stakeholders. Hello Future Agric Valuations Portfolio Head Welcome to FNB, the home of the #changeables. We design for the shapeshifters and...

  • Compliance Head

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Bank Limited Full time

    Description Hello Future Compliance Head I Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the...

  • Operations Head

    2 weeks ago

    Randburg, Gauteng, South Africa FirstRand Full time

    Job DescriptionTo actively contribute to the achievement of key business objectives through effectively managing of all operational aspects within a Division Establish, align and manage target and budget goals for the Business Unit, whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency Achievement of net...

  • Head of Human Resources

    2 weeks ago

    Randburg, Gauteng, South Africa SPECD (Pty) Ltd Full time

    A leading organization in the health sector is looking for a HEAD OF HUMAN RESOURCES to spearhead the development, implementation, and management of the Company's human capital strategy. The ideal candidate will ensure HR governance, policies, and procedures are effectively implemented across the organization.The Head of Human Resources will be responsible...

  • Head Colleague Experience

    2 weeks ago

    Randburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryLead the...