Administrator: Logistics
2 weeks ago
Purpose:
The administrator is primarily responsible for overseeing the daily admin in the distribution centre.
Responsibilities:
- Collect all pods from different areas and ensure they are imaged and filed daily.
- Process and follow up daily on the cancellations that needs to be done.
- Generate monthly reports on delivery, collection and courier and update all stats reports.
- Oversee those internal stationary orders are received in time.
- Follow up with internal issues and resolve problems or queries.
- Ensure that overtime reports are up to date, accurate and submitted monthly on time.
- Ensure that internal/external claims are processed on time and documents are send to insurers as required.
- Filing of all claims documents and keeping records for auditing purposes.
- Follow up with insurers on claims status regularly.
- Assist manager with general administrative duties as required.
- Assist customers with follow up queries, change of address, general feedback on any orders outgoing.
- Liaise with couriers where there are queries.
- Answer incoming calls timeously.
Qualifications and Experience:
- Matric
- Minimum 1 years' experience in administrative duties
Skills and Knowledge:
- Logistics and warehousing principles
- Internal reporting structures and procedures
- Company policy
- Good administrative skills
- Good written and verbal communication skills
- Ability to operate the necessary tools and equipment
- Ability to establish and maintain effective working relationships
- Good record keeping skills
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