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Specialist - Cx Daily
2 weeks ago
- Provide operational reports on CXO KPIs
- Improved understanding of customer experience and needs
- Accurate translation of customer data into business insights
- Continuous improvement of offerings to consumers
- Custodian of CX KPI library, ensuring the definition and formulae of KPIs are maintained through the MTN governance process
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CX Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Oracle Full timeWhat you will do Oracle CX Suite:Oracle Advertising and Customer Experience (CX) offers a connected suite of applications beyond traditional CRM, enabling businesses to create, lead, serve, and nurture lasting customer relationships throughout the customer lifecycle. Oracle CX Go-to-Market Objectives: Reposition Oracle as the CX innovator in ECEMEA...
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Cx Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeJob Classification Job Family Marketing, Communication and Research Career Stream Market Research and Customer Insights Leadership Pipeline Manage Self: Professional (MSP) FAIS AffectedJob Purpose Design customer and endusercentred experiences for all relevant products, services and channels, to deliver value to our customers and employees and drive business...
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Cx Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance the...
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CX Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Bank Limited Full timeDescription To offer expertise, guidance, and document the customer journey experience throughout the business, engaging with customers across various channels, products, segments, and platforms to grasp customer needs, behaviors, and expectations. The goal is to provide strategic insights to the Business for informed decision-making and improving the...
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Cx Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Rmb Full timeJob DescriptionTo provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
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Director Cx Services
2 weeks ago
Johannesburg, Gauteng, South Africa NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...
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Member Journey Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Affirmative Portfolios Full timeSales / Marketing / CommunicationsJohannesburg - Gauteng***: MEMBER JOURNEY SPECIALISTMAIN PURPOSE OF THE ROLE:The role would be responsible for building omnichannel platforms and proactive member communication and contact to enhance service, access to information and advice for clients and members in line with the Member Experience strategy and deliver on...
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Client Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Servest Careers Full timeJob Context:Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division.Minimum Requirements:MatricQualification in one of the following areas marketing,...
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Cx Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Rmb Full timeJob DescriptionTo provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
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Specialist - Cx Business
2 weeks ago
Johannesburg, Gauteng, South Africa MTN Nigeria Full timeSupportsowner of customer journeys for a specific business unit i e S&D, CBU, EBU,Network Coverage, Digital Fintech etcDrivesoperational cadence around ensuring that customer experience principles arefollowed by the business units within MTN, as well as ensuring that the differentchannel's processes are streamlined for customersImplementsthe Customer...
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Cx Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Full timeJob DescriptionTo provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
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CX Design Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Short Term Insurance Full timeDescription To provide expertise, advice and formulate/document the customer journey experience across the business interacting with customers across channels, products, segments and platforms to understand customer needs, behaviours and expectations in order to provide strategic insight to the Business to ensure informed decisions are made and enhance...
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Client Support Consultant
2 weeks ago
Johannesburg, Gauteng, South Africa Pillango Placements Full timeGauteng, JHB - North**R R 20000 Monthly Cost To CompanyWe are looking for a Client Support Consultant to join the CX team at a big, amazing and an innovative company in the health tech space.The Purpose of the Client Experience (CX) Team is to deliver a consistent & remarkable client experience through every single interaction with the company. As apart of...
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Medical Specialist Sub
2 weeks ago
Johannesburg, Gauteng, South Africa University of the Witwatersrand Full timeMedical Specialist Sub - Specialty Fellow(2 Years Fixed Term Contract)Location:Charlotte Maxeke Johannesburg Academic HospitalQualifications:Appropriate qualification that allows for registration with HPCSA as a Medical Specialist in Internal MedicineRegistration with the HPCSA as Medical Specialist - Internal MedicineNo experience required after...
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Restaurant Sales Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Bolt Technology Full timeWe are looking for a motivated Restaurant Sales Specialist to join the Bolt Food team in order to build and grow our restaurant database in the market.Sales Specialist is responsible for bringing restaurants and groceries partners into our platform and transitioning them to an Account Manager or Partner Operations Specialist while securing the perfect...
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Client Experience Specialist/manager
2 weeks ago
Johannesburg, Gauteng, South Africa Boardroom Appointments Full timeKey purpose:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...
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Client Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Boardroom Appointments Full timeKey purpose:Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and thatbusiness targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...
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Customer Experience Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa FirstRand Full timeAbout us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To provide expertise, advice and formulate/document the customer journey experience across FNB, interacting with customers across channels, products, segments and...
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Payroll Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Mmatseleng Consulting Full timePayroll Specialist required. 6 month contract role. Secunda based or daily travel to and from Jhb. Relevant BDegree, 7 years related experience including expats payroll.Salary: Up to R50,000.00 per monthApplication Question(s): Do you have expat payroll experience? Are you willing to relocate to Secunda?Education: Bachelors (required)Application Deadline:...
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Optimisation Manager
2 weeks ago
Johannesburg, Gauteng, South Africa Nedbank Full timeRequisition Details & Talent Acquisition Contact Busi Radebe- Job Post End Date: 30 January 2024- Job Family- Marketing, Communication and Research- Career Stream- Marketing and Brand Management- Leadership Pipeline- Manage Self: Technical (MST)Job Purpose Leverage strategic partnerships, audiences and platforms to derive maximum value for business....