Training Specialist: Brand, Product

2 weeks ago


Midrand, Gauteng, South Africa Unique Personnel Full time

Job Number

  • 73055

Job Type

  • Permanent

Job Title

  • Training Specialist: Brand, Product & Customer Experience

Computer Skills

  • MS Word

Industry

  • Automotive

City

  • Midrand

Province

  • Gauteng

ROLE:

  • Develop and implement soft skills training for Brand, Product & Customer Experience
    Duties
  • Develop and Conduct Sales, Customer handling and Product training for new products
  • Develop and Conduct Service Operation training
  • Conduct refresher training for product and service operations
  • Maintain training records and for all training program
    Experience
  • Previous track record of delivery of Nontechnical training programmes Previous Sales and Service process implementation
    Develop and Conduct Sales, Customer handling and Product training for new products
  • Develop curriculum, training material and student guides for Sales, Customer handling and new product training.
  • Assist with development of annual training plan for rollout of soft skills training.
  • Deliver Sales, Customer handling and Product training for new products
  • Identify weak areas within Dealer network for new product and develop training programmes to address weak areas
  • Maintain online training modules for Sales, Customer handling and product training
    Develop and Conduct Service Operation training.
  • Develop programmes for Service Operation training
  • Deliver Service Operation training for all stakeholders
  • Identify weak areas within Dealer network for Service operation and develop training programmes to address weak areas
    Conduct refresher training for product and service operations
  • Develop programmes for Product and Service Operations
  • Deliver refresher Product and Service Operations training for all stakeholders
  • Identify weak areas within Dealer network for Product and Service Operations and develop training programmes to address weak areas
    Maintain training records and for all training programmes
  • Complete training administration of invitations and bookings, training evaluations and assessments.
  • Capture and maintain all training records for soft skills training
  • Issue certificates and training records for each programme
    Inherent Requirements


Grade 1
  • Sales and Marketing degree/ diploma
  • Facilitation and Curriculum development degree/diploma
  • MerSETA Assessor training
    What Qualification

Minimum Qualification

  • Any

Status

  • Available

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