Senior Marketing Manager: Customer Experience

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data driven KPIs are established, implemented and monitored. Will be responsible for customer and governance and integrated planning enterprise wide. Will be responsible for overseeing the overall experience customers have during their interaction....

A really exciting hands-on role exists for a strong, seasoned and smart marketer. A well established family business that has developed well-recognised brands (in service and product) both online and in retail continues to evolve. They're looking for your marketing expertise to take the brand to new heights. You will be actively responsible for developing...

Job Summary:As Customer Experienced Officer, take responsibility to plan, coordinate and ensure all functions at the hospital are performed in a manner that optimises patient and staff experience.Minimum Qualifications and Experience: Diploma: Marketing or healthcare related. years in a health care environment. Experience as a customer experience specialist...

Olá Are you ready to embark on a vibrant journey with one of the leading travel companies in the world? We're on the lookout for an enthusiastic Portuguese speaking Marketing Customer Experience Associate to join this team at their energetic offices in the heart of Johannesburg, South Africa If you have a passion for marketing and providing unforgettable...

The Head of Customer Experience responsibilities includes creating a world-class experience for our clients customers and clients during every interaction. The expectations are that the ideal candidate would make use of three disciplines to improve customer experiences:1. customer loyalty management,2. customer relationship management3. and customer value...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryThe...

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: The Senior Segment Marketing Manager role is based within the Consumer Business Unit. The role of the Senior Segment Marketing Manager is to define the segment marketing...

Gauteng, JHB - Southern Suburbs Annually Cost To Company (Market related, Negotiable)Conduct research, benchmarking and analysis on customer (passenger and cargo) intelligence and experience to identify, and advice on, new opportunities. Manage the resources and customer care platforms to ensure highest level of stakeholder service targets are met and...

Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryDevelop...

Customer Success Senior Manager_R Search for jobs Home /Careers /Search For Jobs /Customer Success Senior ManagerR Customer Success Senior Manager CountrySouth AfricaJob FamilyCustomer Success ManagementWe show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering...

About This OpportunityWe are now looking for a Customer Marketing Manager to support customer engagements, drive account-based marketing execution and create impactful customer experiences with specific Customer Units CUs/accounts. The responsibility includes engaging with the sales organization in ongoing business and new business opportunities ensuring...

Customer Success Senior Manager page is loaded Customer Success Senior Manager Apply locations Johannesburg time type Full time posted on Posted 30+ Days Ago job requisition id R CountrySouth AfricaJob FamilyCustomer Success ManagementWe show the world what people want. Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading...

Location South Africa Johannesburg Travel required No travel is expected with this role Job category Marketing Relocation available This role is not eligible for relocation Job type Professionals Job code RQ06931 Experience level IntermediateJob summaryEntity:Customers & ProductsJob Family Group:Marketing GroupJob Summary:The Customer Experience Coordinator...

We are looking for a self starter Marketer that will be responsible for marketing campaigns and strategies that will increase customer satisfaction and retention. The individual will support the operations of the marketing and customer success teams and will be responsible for tracking key customer and channel metrics as well as sharing insights and...

Description (Industry) Senior Manager Customer Success Management (CSM) (m/f/d) Our Senior Managers CSMs (m/f/d): Act as strategic partners to our local, regional (and global) clients Are an internal and external innovation agent. Drive change for faster reaction to changing market requirement. Are well-known experts in their market (industry,...

A digital bank with a strong entrepreneurial identity and a high-performance culture is looking for a Senior Marketing Manager to be responsible for the development and execution of content across various marketing platforms for the bank and leading marketing and communication campaigns in line with marketing and business strategies.Location: Johannesburg,...

Location:Southern Africa, preferably South AfricaLine management:This position will report directly to the Head of Marketing, and have a "dotted" reporting line to the Head of Partnerships and Sales.About NameneNamene is a business that believes people and planet should come first. We provide affordable, highly reliable, everyday devices to those who need...

Responsibilities: Development and management of a customer loyalty programme for the brand and create lifetime value through the programme. Evaluate the programmes performance and investigate opportunities to recommend promotions and strategies that drive member engagement (e.g., ROI, new member acquisition and activation goals). Planning and execution of...

Job ClassificationREQ:Refilwe Falatsi:Division: Nedbank Insurance | Functional Area:Client Experience:Closing Date: 8 August 2023:Employment Equity: Preference will be given to individuals from underrepresented groups. Job Family Marketing, Communication and Research Career Stream Marketing and Brand Management Leadership Pipeline Manage OthersJob Purpose To...

Physical location of position: Olivedale, JohannesburgPosition of reporting manager: Head of Client and Marketing Company Culture Our culture is a defining characteristic of who we are. It is in our DNA and determines how we engage with each other and our Clients. It guides, motivates and inspires us and facilitates in creating a fun, happy and rewarding...