Customer Relations Lead

2 weeks ago


Johannesburg, Gauteng, South Africa Smollan Full time

We're on the lookout for an experience
Customer Relations Lead for our Call Centre Business Unit to be based in
JHB North.


As a Customer Relations Lead, you will be responsible for:

  • Administration
  • Leadership and Team Management
  • Client/Customer Satisfaction
  • 45 years' experience within a Call Centre environment and with first line management
  • Diploma or Degree/NQF level 6 or
  • Computer hardware and software knowledge
  • Multitasking
  • Organised
  • Professionalism
  • Customer service skills
Problem-solving

  • Team leadership
  • Communication skills (verbal & written)


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