Specialised Operations Executive

2 weeks ago

Sandton, South Africa Nimble Credit Solutions Full time

Reporting to: Head of Specialised Recoveries

Location: Johannesburg, Sandton

ABOUT US

Nimble Group is a specialist financial services firm that provides credit management solutions to established credit grantors across the banking, retailer, and service-providing industries.

Culture-wise, we are looking for someone who will contribute to our nimble nature, fast-paced solution engineering mind-set, and continuous exploring of new ideas and concepts. We are a team of self-starters who enjoy pushing the boundaries of what it takes to stay ahead of the game

ABOUT THE ROLE

Specialised Collections is a multi-disciplined collections unit dedicated to providing credit solutions to high net worth and corporate clients.

The Business Manager will be responsible for developing strategy, building capacity, and managing the effective implementation of the business strategies. He / she will also be responsible for the business units' financial and operational success with a team of managers and specialist consultants.

KEY RESPONSIBILITIES

Under the management / direction of the Head: Specialised Recoveries, the Business Manager: Specialised Collections - Johannesburg will have the following responsibilities (including but not limited to):


•Manage teams of senior specialist consultants, legal team and support unit


•Expand and develop the teams, including management structure


•Conduct regular financial performance assessments to identify opportunities to improve the business unit's financial results


•Monitor and drive operational performance


•Identify opportunities to improve operational efficiencies


•Formulate performance improvement plans and monitor the effective implementation


•Manage internal and external vendor performance


•Ensure that the business units' processes and procedures are implemented effectively and maintained

REQUIREMENTS:


•4-5 years' senior management experience in the collections management or management in financial services sector.


•5-10 years' experience in collections.

TECHNICAL/ PROFESSIONAL KNOWLEDGE


•Advanced knowledge in MS Office suite. Specifically, Outlook, Word, Excel and PowerPoint


•Fundamental understanding of legal ownership structures


•Knowledgeable in business writing, -terms, -definitions, -acumen, and -principles


•Proficient in communication strategies


•Advanced knowledge in debtor research and profiling


•Knowledgeable in financial assessment HR / IR knowledge


•A good understanding of the legal collections process.

SKILLS:


•Exceptional management skills of senior legal and collection consultants


•Good verbal and written communication skills


•Performance driven


•Strong financial and business acumen – exposure to a full cycle (1 year) of managing and developing budgets, financial forecasts, commissions structures


•Strong negotiation skills


•Ability to build strong working relationships


•Ability to take ownership of responsibilities


•Ability to solve complex problems


• High degree of accuracy

WORKING HOURS:

You will be required to work a maximum of 45 hours per week, scheduled between 07:00 am and 20:30pm, Monday to Friday.

REMUNERATION STRUCTURE:


•Monthly salary


•Benefits at the full cost to the Employer;

oFuneral Cover (at the full cost of the employer)

oLife Cover (at the full cost of the Employer)

oDisability Cover (at the full cost of the Employer)

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