Operations Executive

3 weeks ago

Sandton, South Africa Discovery Ltd. Full time

**Business Unit**:Discovery Health**Function**:Clinical**Date**:22 Apr 2024- Discovery - Health
- **Operations Executive: Chronic Care**

**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.**About Discovery HealthCare Services**
- DHCS consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCS are:
- Executive Wellness
- Corporate Wellness
- Health Coaches
- Southern Rx Pharmacy and Discovery Medical Suppliers
- Home Care
- Corporate Clinics
- Through its teams, DHCS aims to:
- Provide quality care by bridging the gaps in the current market with high quality services
- Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden
- Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste
- Brand differentiation by providing members with innovative services that leverage the latest health technology

**About Corporate Wellness**
- The primary function of Corporate Wellness is to deliver Discovery Health’s best in class, market-leading Wellness Screening Programme. Corporate Wellness gives our clients the tools and research to help them make their employees healthier, and therefore, help reduce costs related to healthcare, productivity, and absenteeism.**About Executive Wellness**
- Executive Wellness offers a personalized experience that provides individuals with support in all areas of mental and physical well-being, through a team of highly qualified experts with access to the latest health and wellness technology.**About Health Coaches**
- Health coaches is a service to promote sustained lifestyle change and support eligible members through benefit navigation, activation and on boarding. This team embrace a variety of models to help guide and support members by setting achievable health goals and building new habits.**Job Purpose**
- Focus on designing and executing the strategy of DHCS holistic care including virtual chronic care delivery to drive expansion, growth, high quality care and improved clinical outcomes resulting in Scheme savings**Key Outputs**
- Overseeing the success of the division by liaising with stakeholders in the business.
- Building effective relationships to create strategies and translate these into effective deliverables to ensure successful execution thereof.
- Owning and chairing key forums with participants at an executive level.
- Constant interaction with highly strategic thinkers and relationship building on an executive business level.
- Developing strategic plans to drive, lead, and represent all projects and key initiatives impacting the divisions.
- Provide direction for the divisions through actively communicating and being a visionary leader.
- Developing and generating appropriate reporting to business in respect of your divisions.
- Assisting in the development and implementation of annual business, strategic and implementation plans.
- Monitor the implementation of risk management strategies with the Division.
- Keeping abreast with legislative and industry changes and how this affects the business units.
- Analyzing and problem solving by identifying key issues and relationships from a base of information.
- Constantly challenging and shaping the status quo.
- To manage direct reports and to ensure that they are guided, coached and mentored to effectively manage their own teams.
- To develop new strategies for the areas based on the Corporate Strategy and to ensure that they are effectively implemented and rolled out in the areas.
- To assist in setting and managing the budgets of the area and to report monthly on variances.

**Education required**

**Essential**:

- Matric
- Clinical qualification (degree or diploma)

**Knowledge required**

**Essential**:

- Understanding of corporate organizations
- Understanding of Business Processes
- High level of understanding of stakeholder relationship management
- Healthcare industry knowledge
- Understanding of data and statistics
- MS Office

**Advantageous**:

- Discovery Product knowledge
- High level understanding of Discovery Health systems

**Experience required**

**Essential**:

- Experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building.
- Minimum 5 years experience within operations/clinical service delivery
- Proven track record of successful implementation

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