Head of Customer Support

Head of Customer Support (Fintech)R500k plus bonusCape TownExcellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape the customer...

Our client provides standardised rooftop solar solutions to households at an affordable fixed monthly subscription. They are the largest owner of residential-sized PV systems in South Africa. To continue the fast growth and retain their top spot, they need to ensure that they not only offer the best products, but also give customers the best experience in...

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

Duties & Responsibilities Liaise with other departments within the company as required to ensure accurate responses are provided to both customers and team members. Ensure any required actions are quickly and accurately taken relating to the nature of the correspondence. Ensure all required systems are kept updated with details of the customer's...

An international super-fast growing tech company that are revolutionising hoteliers around the globe have an exciting new job opportunity for a Head of Customer Service to join their team in Cape Town. As part of the leadership team, you will become accountable for the net retention rate and customer satisfaction. You will work directly with your Head of...

ELIGIBILITYCLOSING DATEREFERENCE NUMBERWS 230/23SALARYTCOEDEPARTMENTCommercial ServicesDIRECTORATEWATER AND SANITATION Head - Customer Relations ManagementRequirements: Relevant B Degree/B Tech qualification At least 8 years relevant experience in a SeniorManagement role in Financial Management / CustomerServices Managementwould be advantageous Valid...

Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

ELIGIBILITYInternal & ExternalCLOSING DATEREFERENCE NUMBERSS 57/23 ExtSALARYTCOE: R R1 633DEPARTMENTSupport Services (S&S)DIRECTORATESAFETY AND SECURITYHeadOperational SupportRequirements: An appropriate B Degree 8 years relevant experience in an administrative management,public safety management or public safety research environment A valid Code B driver's...

Role responsibilities include (but not limited to):Team leasdershipExpert in above processes and systems with the ability to identify areas of need and build a strong team to strengthen IT's partnership with the businessEnsure systems and services are performing, while leading and cultivating talent to cover current and future requirementsManagement of the...

Start Date:ASAPLocation:Hybrid - GVI office in Westlake and remote workingType of role:Full time, permanentAre you a naturally organized, detail-oriented, communicative team player who enjoys interacting with a wide range of people on a day to day basis? Would you love to work for a purpose-driven organization, on a mission to make a difference? If this...

The EELC is a public interest law organisation established in 2012. We are a team of legal activists working to advance the rights of young people, to quality and equality in the education system, through legal research, advocacy and strategic litigation.Based in Khayelitsha, Cape Town – EELC seeks to appoint aHEAD OF SUPPORT SERVICESThe Equal Education...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long- term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

About the team:Luno's Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our...

Direct Reporting Line:Campus HeadVega School is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the...

THE ROLEThe Support Manager will be responsible for the operational management of the local Support team, which consists of Support Specialists providing technical support for the Traderoot Enterprise Platform (TEP) in collaboration with clients.The Support Manager needs to be able to perform any of the duties of a Support Specialist, which means they must...

MAIN JOB PURPOSE:To ensure the professional general management and excellent performance of Capsicum Culinary Studio in terms ofits facilities, staff, sales, overall finances and student service deliveryDUTIES & RESPONSIBILITIES:Implement the national sales strategy and achieve Campus sales targets (40%)Management of Income and expenditure as well as Debtors...

Passionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.Join our SupportYourApp team as a Customer Support Consultant to kick-start your career in Tech. Get the most...

ELIGIBILITYCLOSING DATEREFERENCE NUMBERCS 79/24 ExtSALARYR to R DEPARTMENTHuman ResourcesDIRECTORATECORPORATE SERVICES Head - Talent Assessments (Head - AssessmentCentres and Psychometric)Requirements: Masters in Industrial Psychology coupled with registrationas an Industrial Psychologist with Health ProfessionsCouncil of South Africa 8 years' relevant...

Our retail stores personify our vision and drive in providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.Customer Support plays an essential role through providing a brilliant service to new and existing customers,...

Applications are invited from suitably qualified candidates forHEAD OF MUSIC Blouberg International School is an independent co-educational school following the International Cambridge Curriculum. It has students from Nursery to Year 13. The school seeks to appointopen-minded and committed teachers from 1 August 2024.The successful candidate for the above...