Head of Customer Service

Shelflife is looking for a highly motivated and competent individual to join our team in the key role of Customer Care Officer at our Head Office in Cape Town.This role is suitable for an individual for whom going the extra mile for a customer is considered a privilege and a pleasure.The individual we seek will be passionate about providing the very best...

ELIGIBILITYCLOSING DATEREFERENCE NUMBERWS 230/23SALARYTCOEDEPARTMENTCommercial ServicesDIRECTORATEWATER AND SANITATION Head - Customer Relations ManagementRequirements: Relevant B Degree/B Tech qualification At least 8 years relevant experience in a SeniorManagement role in Financial Management / CustomerServices Managementwould be advantageous Valid...

Head of Customer Support (Fintech)R500k plus bonusCape TownExcellent career opportunity with established Fintech for experienced Head of Customer Support. Reporting to the Head of Product you will be responsible for leading customer interaction across all customer touchpoints. Being a mobile-only business, this role has the mandate to shape the customer...

Our client provides standardised rooftop solar solutions to households at an affordable fixed monthly subscription. They are the largest owner of residential-sized PV systems in South Africa. To continue the fast growth and retain their top spot, they need to ensure that they not only offer the best products, but also give customers the best experience in...

Role responsibilities include (but not limited to):Team leasdershipExpert in above processes and systems with the ability to identify areas of need and build a strong team to strengthen IT's partnership with the businessEnsure systems and services are performing, while leading and cultivating talent to cover current and future requirementsManagement of the...

Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

National Account Manager FMCG Cape Town Head OfficeOur client is in the FMCG industry and is seeking a professional to join their dynamic team. The ideal candidate must have current experience in FMCG, dealing with major retailers such as PnP, Checkers, Dischem, among others.As a National Account Manager, you will be responsible for developing and nurturing...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long- term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...

Lead the Future of Customer SupportAre you ready to pioneer exceptional customer experiences? Join us as our Head of Customer Support and become a key player in revolutionizing support services.About the Role:As a founding team member in South Africa, you'll spearhead our mission to deliver unparalleled customer support. Your role involves building and...

Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company todayIgnite Fitness requires the services of a meticulous, well-spoken and customer-centric Customer Services Agent to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.We're looking for an individual...

Pet Heaven is renowned for its commitment to providing high-quality pet products and exceptional customer service. As a brand, Pet Heaven prioritizes the health and well-being of pets, offering a wide range of premium food, treats, toys, and accessories to cater to various needs and preferences.With a strong online presence and a user-friendly platform, Pet...

Responsibilities: Query receipt and resolution Call management Customer service Attend to telephone queries from clients Attend to all adhoc tasks when required Check that all documents required for the claim are on the claim file Request outstanding documentation from the client Attach documents to the claim Update UW on device detail changes Data...

About the team:Luno's Customer Success team is on the mission to ensure that we continue to be the most welcoming and trusted place on the planet to safely buy, sell, store, and use crypto. With the help of leading technology, our experienced multi-disciplined team ensures we carefully design a customer support experience that guides and delights our...

German Speaking Customer Service Advisor (BPO/Travel)Our Client was established in 1999 as a captive contact centre providing seamless 24/7 customer support services in multiple languages. They have diversified their multilingual contact centre solution to global names in aviation, telecommunications, retail and finance.Job Type: Full Time | Remote or...

Don't be ordinary, be EXTRA-ORDINARY and join South Africa's fastest growing international gym company todayIgnite Fitness requires the services of a meticulous, well-spoken and customer-centric Receptionist & Customer Services Administrator to join its current staff complement at the Head Office of the company situated in Durbanville, Cape Town.We're...

The EELC is a public interest law organisation established in 2012. We are a team of legal activists working to advance the rights of young people, to quality and equality in the education system, through legal research, advocacy and strategic litigation.Based in Khayelitsha, Cape Town – EELC seeks to appoint aHEAD OF SUPPORT SERVICESThe Equal Education...

ELIGIBILITYCLOSING DATEREFERENCE NUMBERCS 79/24 ExtSALARYR to R DEPARTMENTHuman ResourcesDIRECTORATECORPORATE SERVICES Head - Talent Assessments (Head - AssessmentCentres and Psychometric)Requirements: Masters in Industrial Psychology coupled with registrationas an Industrial Psychologist with Health ProfessionsCouncil of South Africa 8 years' relevant...

German Speaking Customer Service ConsultantOur client is a young, dynamic team who integrates seamlessly into the structures of their customers. Through flexibility and dynamism, they offer scalability for companies and start-ups at every stage. Through a broad-based leadership team, they offer first-class expertise in many areas including sales, legal tech,...

Job Information:Job Opening IDZR_1198_JOBHours of workFull-timeIndustryInsuranceLocation TypeIn OfficeSalaryR R11 000Remuneration TermPer MonthProvinceWestern CapeCityCape TownCountrySouth Africa -Responsibilities: Query receipt and resolution Call management Customer service Attend to telephone queries from clients Attend to all adhoc tasks when required...

Job Title: Customer Service RepresentativeJob Summary:Responsibilities: Identify and assess customers' needs to achieve a timely resolution. Maintain accurate and detailed records of customer interactions and transactions. Provide accurate product information and assistance to customers. Handle and resolve customer complaints, escalating issues as necessary....