New Vehicle Sales Manager Kia South Africa

2 weeks ago

Edenvale, Gauteng, South Africa Motus Corporation Full time

Position Overview:

Specific Role Responsibilities:

  • Implement and manage endtoend processes.
  • Define standard operating procedures (SOP's).
  • Monitor and report on progress against operational plan and make adjustment where required.
  • Resolve problems with the necessary discretion and guidelines.
  • Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
  • Contribute to the development of the appropriate strategy and set target within area of accountability.
  • Manage operational risk and risk mitigation initiatives.
  • Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
  • Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
  • Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
  • Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
  • Educate customers on products and services, ensuring acquisition and retention of customers thereby improving sales, revenue and customer base.
  • Establish and sustain business and OEM/Importer relationships.
  • Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
  • Plan and manage financial activities in line with approved policies, processes and procedures.
  • Manage, monitor and report on budget variances and provide solutions.
  • Maximise rebates and ensure payments from OEM/Importer.
  • Ensure that the assets, resources and equipment are managed in a manner that enhances costeffective utilisation.
  • Plan, manage and monitor processes to ensure customer service excellence.
  • Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
  • Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery.
  • Manage CRM processes and procedures

Qualifications and Experience:

  • Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably;
  • Over 5 years experience in the motor sales industry;
  • 3 years supervisory experience with a proven track record of managing a floor of 2030 units
  • A valid South African driver's license.

Skills and Personal Attributes:

Technical Competencies

  • Business and Operations Management
  • Conflict Management
  • Customer Service
  • Developing Sales
  • Fleet Sales Management
  • Functional Policies and Procedures
  • Governance, Ethics and Values

Managerial Competence:

  • Operations Risk Management
  • Perform selling of vehicle parts
  • Planning, monitoring, evaluation and reporting
  • Problem Solving and Analysis
  • Product and or service knowledge
  • Sales of nonOEM parts and accessories
  • Structure and operation of vehicles and components
  • Understand customer patterns to sell parts

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